Panasonic KXFLM653EX Operating Guide
8. Help
60
Troubleshooting
8.3 When a function does not work, check here
8.3.1 Initial settings
8.3.2 General
Problem
Cause & Solution
I cannot hear a dial tone.
L
The telephone line cord is connected to the [EXT] jack on the unit.
Connect to the [LINE] jack (page 18).
Connect to the [LINE] jack (page 18).
L
If you use a splitter/coupler to connect the unit, remove the
splitter/coupler and connect the unit to the wall jack directly. If the
unit operates properly, check the splitter/coupler.
splitter/coupler and connect the unit to the wall jack directly. If the
unit operates properly, check the splitter/coupler.
L
Disconnect the unit from the telephone line and connect a known
working telephone. If the working telephone operates properly,
contact our service personnel to have the unit repaired. If the
working telephone does not operate properly, contact your
telephone company.
working telephone. If the working telephone operates properly,
contact our service personnel to have the unit repaired. If the
working telephone does not operate properly, contact your
telephone company.
L
The power cord or telephone line cord is not connected. Check the
connections.
connections.
L
If you connected the fax machine through a computer modem,
connect the fax machine directly to a telephone line jack.
connect the fax machine directly to a telephone line jack.
I cannot make calls.
L
The dialling mode setting may be wrong. Change the setting
(feature #120 on page 19).
(feature #120 on page 19).
The unit does not ring.
L
The ringer volume is turned OFF. Adjust it (page 20).
Problem
Cause & Solution
The other party complains
they only hear a fax tone
and cannot talk.
they only hear a fax tone
and cannot talk.
L
FAX ONLY mode is set. Tell the other party the number is only used
for faxes.
for faxes.
L
Change to TEL mode by pressing {AUTO ANSWER}.
The {REDIAL/PAUSE}
button does not function
properly.
button does not function
properly.
L
If this button is pressed during dialling, a pause will be inserted. If
pressed immediately after a dial tone is obtained, the last number
dialled will be redialled.
pressed immediately after a dial tone is obtained, the last number
dialled will be redialled.
During programming, I
cannot enter the code or
ID number.
cannot enter the code or
ID number.
L
All or part of the number is the same. Change the number: feature
#434 (page 55) and #435 (page 55).
#434 (page 55) and #435 (page 55).
The unit beeps.
L
The memory reception alert of feature #437 is ON (page 55), and
the unit has a document in memory. Press {STOP} to stop the
beeps, then see the displayed message instructions to solve the
problem.
the unit has a document in memory. Press {STOP} to stop the
beeps, then see the displayed message instructions to solve the
problem.
FLM653EX-PFQX2377ZA-en.book Page 60 Tuesday, December 20, 2005 8:55 AM