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Panasonic RPWF6000 Operating Guide

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RQT881
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RQT881
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Troubleshooting guide
Problem
Possible cause and suggested remedy
Sound is low.
y
  If analogue input is selected, switch the transmitter’s ATT control to “0 dB” 
    (
 page 13).
y
   If the transmitter is connected to the headphone jack, turn up the volume on the 
connected equipment (
 page 12).
y
   Turn up the volume on the headphones (
 page 14).
Sound is distorted.
y
   If analogue input is selected, switch the transmitter’s ATT control to “-8 dB” 
    (
 page 13).
y
   If the transmitter is connected to the headphone jack, turn the volume down on the 
connected equipment
    (
 page 12).
y
   Set “CINEMA”, “MUSIC” or “VOICE” with the SURROUND button on the transmitter 
when playing a DTS source.
Sound is broken
(noise may be 
heard too).
y
   Change the placement of the transmitter. Stay within the range of the transmitter 
    (
 page 13).
y
   The  headphones’  OPR  lamp  dims.  Sound  is  distorted,  intermittent  or  there  is 
excessive background noise during use (
 page 10).
    ●  The rechargeable battery has run down. Recharge it or replace the alkaline dry cell 
batteries with new ones. 
y
   Make sure that there is no other equipment that uses the 2.4 GHz radio frequency 
band such as wireless equipment or microwaves near the transmitter or headphones 
(
 page 5).
y
   Set the most appropriate frequency (
 page 16 [Setting the most appropriate 
frequency]).
There is excessive 
background noise.
y
   If the transmitter is connected to the headphone jack, turn the volume up on the 
connected equipment (
 page 12).
y
   The  headphones’  OPR  lamp  dims.  Sound  is  distorted,  intermittent  or  there  is 
excessive background noise during use. (
 page 10).
    ●  The rechargeable battery has run down. Recharge it or replace the alkaline dry cell 
batteries with new ones.
y
   Make sure that there is no other equipment that uses the 2.4 GHz radio frequency 
band such as wireless equipment or microwaves near the transmitter or headphones 
(
 page 5).
y
   Set the most appropriate frequency (
 page 16 [Setting the most appropriate 
frequency]).
Audio cannot 
be heard while 
analogue is 
selected.
y
   When  the  input  audio  (analogue  only)  continues  to  be  very  low  for  more  than  5 
minutes (approximately), the radio waves being emitted from the transmitter may 
stop (
 page 15).
    In this case perform the following steps.
      1.  Switch the ATT control on the transmitter to “0 dB” (
 page 13).
      If audio still cannot be heard
      2.   Increase the volume level on the equipment connected to the analogue input 
and decrease the volume level on the headphones.
Problem
Possible cause and suggested remedy
No surround effect.
y
   Set “CINEMA”, “MUSIC” or “VOICE” on the transmitter’s SURROUND button 
    (
 page 16).
y
   The input audio signal is not multi-channel. There is no surround effect when playing 
a monaural source (
 page 16).
The DOLBY 
DIGITAL lamp 
does not light.
y
   You  have  selected  “PCM”  for  the  audio  digital  output  setting  on  the  DVD  player 
(includes game machines).
    ●  Select  “Dolby  Digital/PCM”  or  “Dolby  Digital”  if  the  DVD  player  has  an  internal 
Dolby Digital decoder.
y
   You are playing a signal that is not recorded in DOLBY DIGITAL format.
y
   The chapter being played is not DOLBY DIGITAL format.
The DOLBY PRO 
LOGIC II lamp 
does not light.
y
  You have set the transmitter’s SURROUND button to “OFF” (
 page 15).
y
   There are no analogue input signals, digital input signals (PCM), Dolby Digital 2-
channel signals or MPEG-2 AAC 2 channel signals being input.
The DOLBY PRO 
LOGIC II lamp 
lights.
y
  You have set the transmitter’s SURROUND button to a setting other than “OFF” 
    (
 page 15).
y
   There are analogue input signals, digital input signals (PCM), Dolby Digital 2-channel 
signals or MPEG-2 AAC 2 channel signals being input.
The DTS lamp 
does not light.
y
   You have selected “OFF” for the DVD player’s DTS digital output setting 
    (
 page 12).
    ●  Refer  to  the  operating  instructions  for  the  DVD  player  and  set  the  DTS  digital 
output setting on the DVD player to “ON”.
y
   You are playing a signal that is not recorded in DTS format.
y
   The chapter being played is not DTS format.
y
   The DVD player is not DTS compatible (
 page 12).
    ● Use a DTS compatible DVD player.
The MPEG-2 AAC 
lamp does not 
light.
y
   The television’s output setting is set to “PCM”.
    ●  Refer to the operating instructions for the television and set the television to output 
MPEG-2 AAC signals.
Cannot select dual 
audio (MAIN/SUB) 
when input is 
digital.
y
   Connect the analogue audio output of the equipment to the LINE IN terminal and 
select the desired sound on the connected equipment (
 page 14).
Cannot charge.
y
   The OPR/CHARGE lamp on the transmitter does not glow red (
 page 9).
    ●  Check that the headphones are put on the transmitter correctly.
y
   A dry cell battery is inserted.
    ●  Be sure to insert the supplied nickel-metal hydride rechargeable battery.
y
   A nickel-metal hydride rechargeable battery other than the supplied one is inserted.
    ●  Insert  the  supplied  nickel-metal  hydride  rechargeable  battery  or  a  dedicated 
replacement battery RP-BP6000 (optional). (
 page 8)
y
   There is dirt on the charging terminals of the headphones or the transmitter 
    (
 page 10).
    ●  Remove it gently with a cotton bud etc.
Radio wave output 
does not stop.
y
   A noise signal is being received from the connected equipment.
    ●  Turn off the power on the connected equipment.