Panasonic S-ICX Manual
S-ICX-4.5-200
S-ICX (International) issued June 2000
47
Benefits:
•
The Attendant position isn’t limited to just one phone. Different phones can act as the
system operator position, depending on the time of day.
•
Other phones can serve as backup positions for the Attendant phone.
AUTO-REPEAT DIALING
Description:
If a user places an outside phone call and gets a busy tone, he/she can stay on the line and
press REDIAL. The S-ICX will automatically send a Flash signal, redial the call, and wait to
detect busy tone on the line (note: this doesn’t work on AC15 tie-lines or ground-start trunks). If
the line is still busy, the system will try again and again, at programmable intervals, until one of
the following happens (whichever occurs first): 1) the called party answers; 2) the user hangs up;
or 3) the system tries 14 more times.
press REDIAL. The S-ICX will automatically send a Flash signal, redial the call, and wait to
detect busy tone on the line (note: this doesn’t work on AC15 tie-lines or ground-start trunks). If
the line is still busy, the system will try again and again, at programmable intervals, until one of
the following happens (whichever occurs first): 1) the called party answers; 2) the user hangs up;
or 3) the system tries 14 more times.
You can turn this feature on/off for individual extensions, and also enable/disable it on individual
trunks. You can also program the amount of time the system waits to detect busy or answer, as
well as the interval between redial attempts.
trunks. You can also program the amount of time the system waits to detect busy or answer, as
well as the interval between redial attempts.
Benefits:
•
An automatic feature that helps phone users save time and reduce dialing errors.
BACKGROUND MUSIC (BGM)
Description:
Users can set their phones to play Background Music on-speaker while the phone is idle. If the
phone receives a call, or the user goes off-hook, BGM will go away until the phone becomes idle
again. BGM can be turned off by dialing the same code that turned it on. It can have a different
sound source than Music-On-Hold (MOH) only when used with the CPC-HM.
phone receives a call, or the user goes off-hook, BGM will go away until the phone becomes idle
again. BGM can be turned off by dialing the same code that turned it on. It can have a different
sound source than Music-On-Hold (MOH) only when used with the CPC-HM.
Applications:
•
One sound source for employees (BGM, typically music), another for callers (MOH,
such as recorded advertisements).
BUSY OVERRIDE (“BARGE-IN”)
Description:
An extension user can barge into a call on another extension, whether it’s an outside or intercom
call. Phones set to Do-Not-Disturb (DND) can also be barged into; see DO NOT DISTURB for
more information.
call. Phones set to Do-Not-Disturb (DND) can also be barged into; see DO NOT DISTURB for
more information.
When a barge-in occurs, a 3-party conference call is created; all three parties can hear each
other and talk to each other. There are two ways to barge-in on a call:
other and talk to each other. There are two ways to barge-in on a call:
"
Extension Busy Override, where the user dials the extension, gets busy tone, and dials a
code to barge-in.
code to barge-in.
"
Exchange Line Key Busy Override, where the user presses the lit exchange line key on
his/her phone that represents the call in progress.
his/her phone that represents the call in progress.
You can program the S-ICX to send an alert tone to all parties when the barge-in occurs. You
can also allow/block the phone’s ability to perform this feature based on the phone’s Class of
Service assignment (see CLASS OF SERVICE RESTRICTION in Chapter 3 - System Features
for more information).
can also allow/block the phone’s ability to perform this feature based on the phone’s Class of
Service assignment (see CLASS OF SERVICE RESTRICTION in Chapter 3 - System Features
for more information).