Panasonic ICX Manual

Section 521

Built-In ACD Supervisor Guide

24

ICX (International) issued March 1999

ICX-35-521 (ACD 3.0)

COs (Exchange) and private lines with transferred incoming ACD calls to be 
processed the same are grouped together as a block based on the trunk. Each 
block is assigned one of four ACD Call Handling Programs.

Set the ACD Call Handling Program number to each block, and set the ACD 
service call processing method.

1.  From [CUSTOMIZE MENU] screen, press the soft key 1 or 6 to 

select [LINE REGIST.].

2.  From [LINE REGIST.] screen, press the soft key 4 or 9 to select 

[EXT. GROUP].

3.  The following screen appears. Press the soft key for desired block 

number.

4. Use 

the 

NEXT and PREVIOUS keys to scroll through the list of 

block numbers.

→

→

→

→

→

→

→

→

→

→

or