Panasonic ICX Manual
60
ICX (International) issued December 1999
ICX-40-200
Chapter 4 - Station Features
Section 200 - General Description
Benefits:
•
Flexibility to custom-configure a telephone to suit the individual user’s needs.
•
Easy one-touch feature access, instead of having to remember (and dial) codes.
HANDS-FREE ANSWERBACK
Description:
Station users receiving an intercom call can answer a Voice call on-speaker, without picking up
the handset or otherwise touching the phone. Individual phones can be initially set for Voice
calling via the Extension COS (Class of Service) assignment in programming. Extensions can
also be individually enabled or disabled for Send Voice Calls and Receive Voice Calls (again, via
the Extension COS assignment). If a user begins a Tone call, he/she can switch to Voice calling
by dialing “1”. A “splash” tone alerting the called party of the on-speaker condition can be
enabled/disabled system-wide.
the handset or otherwise touching the phone. Individual phones can be initially set for Voice
calling via the Extension COS (Class of Service) assignment in programming. Extensions can
also be individually enabled or disabled for Send Voice Calls and Receive Voice Calls (again, via
the Extension COS assignment). If a user begins a Tone call, he/she can switch to Voice calling
by dialing “1”. A “splash” tone alerting the called party of the on-speaker condition can be
enabled/disabled system-wide.
Benefits:
•
Users can answer intercom calls without touching the phone.
HEADSET CAPABILITY
Description:
A proprietary phone’s FF-key can be programmed for activating/deactivating Headset Mode on
the phone. When it’s activated, all audio (including the speaker) is switched to the Headset jack,
and the “RELEASE” and “ANSWER” buttons replace handset on/off-hook functions.
During Headset Mode, headset users can activate Zip Mode (automatic answer of the next
incoming call); the user will hear a short notification tone (double-beep) before connecting to the
caller. Also, individual phones can be programmed to lower the dial-tone volume when the
headset user accesses an outside line.
the phone. When it’s activated, all audio (including the speaker) is switched to the Headset jack,
and the “RELEASE” and “ANSWER” buttons replace handset on/off-hook functions.
During Headset Mode, headset users can activate Zip Mode (automatic answer of the next
incoming call); the user will hear a short notification tone (double-beep) before connecting to the
caller. Also, individual phones can be programmed to lower the dial-tone volume when the
headset user accesses an outside line.
Benefits:
•
Increases user efficiency by allowing headset operation from any proprietary
telephone, eliminating the need to lift or hang up the handset.
Applications:
•
Attendant position, customer service, etc.
HOLD
Description:
With its Call Holding features, the ICX lets you control who can pick up a call on hold:
❑ System Hold: Anyone can retrieve the held call from their own phone.
❑ Exclusive Hold: Only the person who put the call on hold can retrieve it.
❑ Floating Hold: A kind of System Park where the user can transfer the call to a Floating Hold
key, and any phone with that key (set according to a programmable dial plan) can pick up the
call.
call.
❑ Brokers Hold: A user can toggle between two calls by pressing HOLD (one call is current, the
other is on hold).
• Alarms
• Direct Appearing CO Lines
• Message-Waiting Send
• Station Lockout
• Answer Key
• Direct Call Pickup
• Multiple CO Line Access
• Switch to Voice Calling
• Barge-In
• DND
• Mute Key
• Transfer Key
• BGM
• DSS/BLF
• Night Mode
• Voice Mail Access
• Call Forwarding
• Group Call Pickup
• Paging
• UNA Pickup