Panasonic DP-2310 Operating Guide

154

Problem Solving

Information Code

When something unusual occurs, the display may show one of the Information Codes listed below. These will help you to
identify and correct the problem.

Info.

Code

Meaning

Possible Action

Page

030

Document is misfeeding.

1. Reload the document properly.
2. Remove the document jam.
3. Adjust ADF.

031

Document is too long or jammed.
Document length exceeds 2 meters in "Normal" and
"Fine" mode only. The length limitation for "Super
Fine" and "600 dpi" mode, is subject to the available
Memory size.

Super Fine

600dpi

(Max. Length)

A4 Width :

1400 mm

600 mm

A3 Width :

990 mm

430 mm

1.  Reload the document properly.
2.  Remove the document jam.
3.  Add additional Flash Memory.

061

ADF Door (Document Return Guide) is open.

Close the ADF Door.

400

During initial handshake, receiving station did not
respond or communication error occurred.

1. Check with the other party.
2. Reload the document and send again.

401

Remote station required a Receiving Password to
receive the document.
Remote station does not have Confidential Mailbox.

Check the remote station.

402

During initial handshake, communication error
occurred.

Reload the document and send again.

403

No polling capability at the remote side.

Ask remote side to set “POLLED=ON”.

404/405 During initial handshake, communication error

occurred.

Reload the document and send again.

406

Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective
Reception mode.

Check the password or the telephone number
in Address Book.

76
82

407

No confirmation from the receiving station for the
previous page sent.

Wait a few minutes and send again.

408/409 Remote side confirmation of previous page is illegible. Wait a few minutes and send again.

410

Communication aborted by the transmitting side.

Check with the other party.

411

Polling password does not match.

Check the polling password.

412

No data from the transmitting side.

Check with the other party.

414

Polling password does not match.

Check the polling password.

415

Polling transmission error.

Check the polling password.

416/417/

418/419

Received data has too many errors.

Check with the other party.

420/421 Machine goes to receiving mode, but receives no

command from the transmitting side.

1. Remote side misdial.
2. Check with the other party.

422/427 Interface is incompatible.

Check with the other party.