Panasonic S-ICX Manual

Section 521

Built-In ACD Supervisor Guide

S-ICX-10-521 (ACD 3.0)

S-ICX (International) issued February 2000

23

Incoming ACD ports to be processed the same are grouped together as a 
block. Each block is assigned one of four ACD Call Handling Programs.

Set the ACD Call Handling Program number to each block, and set the ACD 
service call processing method.

1.  From [CUSTOMIZE MENU] screen, press the soft key 1 or 6 to 

select [LINE REGIST.].

2.  From [LINE REGIST.] screen, press the soft key 4 or 9 to select 

[EXT. GROUP].

3.  The following screen appears. Press the soft key for desired block 

number.

4.  Enter the first incoming ACD port using the 10-key pad.

5. Press 

HOLD key to store first line number.

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