Panasonic ICX Manual

Section 521

Built-In ACD Supervisor Guide

32

ICX (International)  issued June 2000

ICX-45-521 (ACD 4.0)

4.  Enter 4-digit ID number using the 10-key pad. (The figure on left 

shows setting of Agent No.01.)
To clear ID press CONF key.

5. 

→

Press HOLD key to store ID number.

6.  Enter the agent group number (1, 2, or 3) using the 10-key pad.

7. 

→

Press

 

HOLD key to validate for this agent.

8.  The next agent number is displayed. Repeat the same procedure 

from procedure 4 for next agent if required.

9.  To return to the CUSTOMIZE MENU, press the soft key 5 or 10.

1.  Same agent IDs cannot be assigned. You will hear “beep beep” 

sound.

2.  Same agent and supervisor IDs cannot be assigned. You will hear 

“beep beep” sound.

or

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