Panasonic ICX Manual

Built-In ACD Supervisor Guide

Section 521

ICX-45-521 (ACD 4.0)

ICX (International)  issued June 2000

37

TRK column: Exchange Line numbers for calls currently in wait status.

TIME column: Time of the call is placed in wait status.

1.  From [SYSTEM INFO] screen, select the soft key 3 or 8 to select 

[AGENT STATUS].

2.  The following screen appears.

3. Press 

the 

NEXT key for additional information.

4. Press 

the 

NEXT key to scroll down, PREV key to scroll up.

→

→

→

or