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Panasonic ICX Manual

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Built-In ACD Supervisor Guide
Section 521
ICX-45-521 (ACD 4.0)
ICX (International)  issued June 2000
41
The following shows the tabulation unit of WORK UNIT COUNT.
Total count per code is shown in the following tabulation unit:
MIS Report Operation
• Common Operation of MIS Report
MIS reports can be output by operations from the Supervisor. The following 
shows the MIS report output operation from [SUPERVISOR MENU]:
Operation
1.  From [SUPERVISOR MENU] screen, press the soft key 2 or 7 to 
select [MIS REPORT].
[MIS REPORT MENU] screen appears.
2.  Select a desired menu by using the soft keys from the above 
screen.
Table 3-5. 
Unit
Code 1
Code 2
Code 3
----
Code 20
Group 1
DAILY
WEEKLY
Group 2
DAILY
WEEKLY
Group 3
DAILY
WEEKLY
System
DAILY
WEEKLY
MIS REPORT MENU
←
AGENT REPORT
→
←
GROUP REPORT
→
←
SYSTEM REPORT
→
←
WORK UNIT
→
←
OTHERS
→
SUPERVISOR
MENU
SYSTEM INFO
→
MIS REPORT
→
CUSTOMIZE
→