Panasonic KXTG8061FX Operating Guide

Page of 56
Useful Information
50
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s 
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the 
handset.
General use
Programmable settings
Problem
Cause/solution
The handset does not turn 
on even after installing 
charged batteries.
L
Place the handset on the base unit or charger to turn on the 
handset.
The unit does not work.
L
Make sure the batteries are installed correctly (page 11).
L
Fully charge the batteries (page 11).
L
Check the connections (page 10).
L
Unplug the base unit’s AC adaptor to reset the unit and turn off 
the handset. Reconnect the adaptor, turn on the handset and 
try again.
L
The handset has not been registered to the base unit. Register 
the handset (page 33).
The handset display is 
blank or dark.
L
The handset is in screen saver mode (page 15). Activate the 
handset display again by:
– pressing {3} or {4} when on a call.
– pressing {ic} at all other times.
L
“LCD in charging” is set to “Off” while on charge. 
Change the setting (page 28).
L
The handset is not turned on. Turn the power on (page 15).
I cannot hear a dial tone.
L
Make sure that you are using the supplied telephone line cord. 
Your old telephone line cord may have a different wiring 
configuration.
L
The base unit’s AC adaptor or telephone line cord is not 
connected. Check the connections.
L
Disconnect the base unit from the telephone line and connect 
the line to a known working telephone. If the working 
telephone operates properly, contact our service personnel to 
have the unit repaired. If the working telephone does not 
operate properly, contact your service provider/telephone 
company.
Problem
Cause/solution
The display is in a 
language I cannot read.
L
Change the display language (page 16).
While programming, the 
display returns to standby 
mode.
L
A call matching an entry in the call barred list is being received. 
Wait and try again later.
TG8051_8061FX(e-e).book  Page 50  Thursday, September 8, 2016  11:20 AM