Panasonic S-ICX Manual

Page of 59
Section 521
Built-In ACD Supervisor Guide
S-ICX-5.0-521 (ACD 4.0)
S-ICX (International) issued October 2000
9
INSERT (FF2)
This command inserts a new line in the current setting of displayed program 
lines. Insertion can be repeated up to 19 lines.
The following screen display shows an example of insertion and setting of the 
SEARCH command.
1. Press 
the 
soft keys 1236 or 7 for the commands to be set, and 
press the HOLD key.
Example: Press soft key 3 to select SEARCH.
2.  Set parameter 1, and press the HOLD key.
Example: Press key 1 to set group 1.
Example:
3.  Set parameter 2, and press the HOLD key.
Example: Press the 01 and 0 keys to set the Search Timer to 10 
seconds.
Example:
4.  Set parameter 3, and press the HOLD key.
Example: Enter three digits to set the No Ans Timer.
The program line that was set is updated when the final parameter 
is set. The next line is moved to, and the screen in step 1 is 
redisplayed.
01:Select Cmd.
FWD
FWDVM
PLAY
RET
SEARCH
List
SEARCH
01:AGENT GRP.
Enter The AGENT
GROUP NUMBER.
(1-3)
List
SEARCH 1,
01:Search Timer
Enter The AGENT 
Search Time.
1 to 600 sec.
List
SEARCH 1,010,
01:No Ans Timer
Enter The AGENT
No Answer Time.
1 to 600 sec.
List