Panasonic S-ICX Manual

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Section 521
Built-In ACD Supervisor Guide
S-ICX-5.0-521 (ACD 4.0)
S-ICX (International) issued October 2000
19
DID Call Setting
Outline
A total of 20 DID incoming ACD calls (with a maximum of 10 digits) are 
processed individually.  Each DID ID is assigned one of four ACD Call 
Handling Programs.
Set the ACD Call Handling Program number to each DID ID, and set the 
ACD service call processing method.
Operation
1.  From [CUSTOMIZE MENU] screen, press the soft key 1 or 6 to 
select [LINE REGIST.].
2.  From [LINE REGIST.] screen, press the soft key 3 or 8 to select 
[DID ID].
3.  The following screen appears. Press the soft key for desired block 
number.
4. Use 
the 
NEXT and PREVIOUS keys to scroll through the list of 
block numbers.
CUSTOMIZE
MENU
LINE REGIST.
SYSTEM ID
AGENT ID
GROUP SETTING
CALL HANDLING
DID ID
NO
DID
ID
PRG
01
02
03
04
LINE REGIST.
DIRECT  INCOME
TRANSF. INCOME
DID     ID
EXT.    GROUP
CUSTOMIZE MENU
or