Panasonic S-ICX Manual

Page of 59
Built-In ACD Supervisor Guide
Section 521
24
S-ICX (International) issued October 2000
S-ICX-5.0-521 (ACD 4.0)
2.  Make sure to record the IDs because they cannot be confirmed 
without entering [SUPERVISOR MENU]. Ask your dealer if you 
forget.
Setting Agent IDs
Outline
This procedure sets agent ID numbers and their groups.
Setting
Program Address 3301~3364
Set agent ID numbers and agent groups. ID numbers are fixed to 4 
digits. Set
 
1, 2, or 3 as an agent group for each agent. 
Operation
1.  From [CUSTOMIZE MENU] screen, press the soft key 3 or 8 to 
select [AGENT ID].
2.  From [AGENT ID] screen, press the soft key 1 or 6 to select 
[REGISTRATION].
3.  The following screen appears. Press the soft key for desired agent 
number.
AGENT ID
REGISTRAION
CONFIRMATION
CUSTOMIZE MENU
CUSTOMIZE
MENU
LINE REGIST.
SYSTEM ID
AGENT ID
GROUP SETTING
CALL HANDLING