Panasonic ICX Manual
Built-In ACD Supervisor Guide
Section 521
ICX-5.0-521 (ACD 4.0)
ICX (International) issued October 2000
57
Operation
The user hears the notification (ZIP) tone and the call is automatically
connected.
connected.
Setting
When in Headset mode:
1. Press
the
ON/OFF key.
2. Press the PROG key.
3. Dial
80 to toggle ZIP Mode ON and OFF.
4. The telephone LCD panel displays ZIP MODE ON or ZIP
MODE OFF.
Notes:
Call Forwarding takes precedence over the Zip mode.
Key Assignment
Assign the following keys to the Flexible Function (FF) keys of each
telephone (setting at installation work). You must not assign more or less than
one LOGIN or AVAILABLE key to one telephone:
telephone (setting at installation work). You must not assign more or less than
one LOGIN or AVAILABLE key to one telephone:
• LOGIN (mandatory)
• UNAVAILABLE (mandatory)
• WORK UNIT COUNT (01-20: optional)
Setting
1. Press
the
ON/OFF key and PROG key.
2. Select a vacant FF key.
3. Press
REDIAL key.
4. Select to feature code to assign.
Feature Description
Fixed Feature Code
+ (additional digits to program
into key)
into key)
ACD-1 Log-In/Out Key
∗
#80
ACD-1 Work Unit Key
∗
#81 + (Work Unit 01-20)
ACD-1 Unavailable Key
∗
#82
ACD-1 Wrap Key
∗
#83