Canon EOS 5D Mark IV L-series Standard Zoom Lens Kit Owner's Manual

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If a problem occurs with the camera, first refer to this Troubleshooting 
Guide. If this Troubleshooting Guide does not resolve the problem, 
contact the nearest Canon Service Center.



To transfer captured images to an FTP server, set the Live View 
shooting/Movie shooting switch to <A>. When the Live View 
shooting/Movie shooting switch is set to <k>, images cannot be 
transferred.



During a wireless LAN connection, you cannot use the camera by 
connecting it to Connect Station, a computer, a wireless file 
transmitter, or another device with a cable. Terminate the wireless 
LAN connection before connecting a cable.



When the camera is connected to Connect Station, a computer, a 
wireless file transmitter, or another device with an interface cable, 
you cannot select [54: Communication settings]. Disconnect the 
cable before changing any settings.



Operations such as shooting and playback may not be possible 
during a wireless LAN connection. Terminate the connection, then 
perform the operation.



Even with a combination of the same camera and smartphone, if 
you have changed the settings or selected a different setting, 
reconnection may not be established even after selecting the same 
SSID. In such a case, delete the camera connection settings from 
the Wi-Fi settings on the smartphone and set up a connection again.



If Camera Connect is left running while setting up a connection 
again, the connection may not be established. In such a case, 
restart Camera Connect.