Canon EOS 5D Mark IV L-series Zoom Lens Kit Owner's Manual

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 Manual Sensor CleaningN
464
 
While cleaning the sensor, never do any of the following. If the 
power is cut off, the shutter will close and the reflex mirror will go 
back down. These may result in damaging the image sensor, 
shutter curtains, and reflex mirror.
• Setting the power switch to <
2>.
• Removing or inserting the battery.
 
The surface of the image sensor is extremely delicate. Clean the sensor 
with care.
 
Use a plain blower without any brush attached. A brush can scratch the 
sensor.
 
Do not insert the blower tip inside the camera beyond the lens mount. If 
the power is turned off, the shutter will close and the shutter curtains or 
reflex mirror may get damaged.
 
Never use pressurized air or gas to clean the sensor. Pressurized air 
may damage the sensor, and sprayed gas may freeze on the sensor and 
scratch it.
 
If the battery level becomes low while cleaning the sensor, the beeper 
will sound as a warning. Stop cleaning the sensor.
 
If a smudge that cannot be removed with a blower remains, having the 
sensor cleaned by a Canon Service Center is recommended.