Canon EOS 5D Mark IV L-series Zoom Lens Kit Owner's Manual

149

Responding to Error Messages



In the case of [q], is Camera Connect running?



Establish a connection using Camera Connect (p.36).



In the case of [l], is the power of the printer on?



Turn on the printer.



In the case of [D], is EOS Utility running?



Start EOS Utility and re-establish the connection (p.46).





This error occurs if the encryption keys do not match when the 
authentication method for encryption is set to [Open system].
The setting is case-sensitive, so check upper- and lower-case 
characters. Make sure that the correct encryption key for 
authentication is entered on the camera (p.71).





Turn on the target device and access point, then wait a while. If a 
connection still cannot be established, perform the procedures to 
establish the connection again.