Sony XBR-77A1E Owner's Manual
[151] Troubleshooting
Connected devices
No picture from a connected device.
You cannot select a connected device in the Home Menu.
Certain programs on digital sources display a loss of detail.
Photo images or folders take time to display.
You cannot find a connected BRAVIA Sync HDMI device.
You cannot control a second AV receiver.
An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR
Blaster compatible models only)
Some media files in the USB device or server are not displayed.
The TV cannot be found by a Wi-Fi Direct device.
Operation cuts out, or a device does not work.
What kind of devices can be connected using the Screen mirroring function?
The TV cannot connect to a Miracast device or Screen mirroring compatible device.
Video or sound sometimes cuts out.
Some paid content cannot be played.
The TV cannot be turned on and controlled by using the “Video & TV SideView” app when [Remote
start] is enabled.
The TV does not appear on or cannot be registered with the “Video & TV SideView” app.
You cannot select a connected device in the Home Menu.
Certain programs on digital sources display a loss of detail.
Photo images or folders take time to display.
You cannot find a connected BRAVIA Sync HDMI device.
You cannot control a second AV receiver.
An external device (such as a set-top box or AV receiver) cannot be controlled via the IR Blaster. (IR
Blaster compatible models only)
Some media files in the USB device or server are not displayed.
The TV cannot be found by a Wi-Fi Direct device.
Operation cuts out, or a device does not work.
What kind of devices can be connected using the Screen mirroring function?
The TV cannot connect to a Miracast device or Screen mirroring compatible device.
Video or sound sometimes cuts out.
Some paid content cannot be played.
The TV cannot be turned on and controlled by using the “Video & TV SideView” app when [Remote
start] is enabled.
The TV does not appear on or cannot be registered with the “Video & TV SideView” app.
[152] Troubleshooting | Connected devices
No picture from a connected device.
Turn the connected device on.
Check the cable connection between the device and TV.
Press the INPUT button to display the list of inputs, then select the desired input
Correctly insert the USB device.
Make sure that the USB device has been properly formatted.
Operation is not guaranteed for all USB devices. Also, operations differ depending on the USB
device features or the video files being played.
Check the cable connection between the device and TV.
Press the INPUT button to display the list of inputs, then select the desired input
Correctly insert the USB device.
Make sure that the USB device has been properly formatted.
Operation is not guaranteed for all USB devices. Also, operations differ depending on the USB
device features or the video files being played.
If the connected device is connected to HDMI IN 2 or 3, connect it to HDMI IN 1 or 4.
97