Honeywell Lyric Round™ 2.0 Owner's Manual

Page of 30
70-0568
Rev. 07-17
ENVIRONMENTAL AND ENERGY SOLUTIONS
WARRANTY POLICY
Honeywell warrants the products in this catalog (except those parts designated on Honeywell's price lists as not covered by this warranty) to be free from defects due to 
workmanship or materials, under normal use and service, for the following warranty periods. 
Sixty (60) months from date of installation
• Prestige
®
, Prestige
®
 IAQ, Lyric™ Round Thermostat, 
Lyric™ T6, T6 Pro, T5 Series, VisionPRO
®
Commercial VisionPRO
®
, CommercialPRO
®
FocusPRO
®
, Wireless FocusPRO
®
, PRO 4000, PRO 
3000, LineVoltPRO™, Digital Round™, and Modern 
Round ™ (T87K, N) Series Thermostats with a date 
code of 0501 or later
• Air Cleaners, Humidifiers, Ventilators, Ultraviolet 
Treatment, Indoor Air Quality, and Zoning products 
with a date code of 0501 or later, excluding 
replacement maintenance parts
• MS, MN and fast acting 2-position Direct Couple 
actuators; MVN rotary valve actuators
• Commercial Valves: VBN and VBF ball valves, and 
VRN pressure independent control valves
• JADE economizer when used with Honeywell 
sensors and actuators
• AquaPUMP circulating pump
• C7189R RedLINK Wireless Indoor Air Sensor
• C7061 UV Detector
Sixty (60) months from date of manufacture
• Access and Video Systems power supplies
Thirty-six (36) months from date of shipment
• Variable frequency drive devices (VFD) and 
accessories
Thirty-six (36) months from date of installation
• AUBE branded thermostats, timers, and switches
• LCBS Connect controllers, wall modules and 
gateways
Twenty-four (24) months from date of installation
• PRO 2000 and PRO 1000 thermostats
• Other Honeywell indoor air quality and zoning 
products with a date code of 0452 or earlier, unless 
otherwise specified
• AQ2000 Aquatrol panels and AQ1000 thermostats
• RedLINK Entry/Exit Remote
• RedLINK Vent Boost Remote
Twenty-four (24) months from date of manufacture
• Pan-Tilt-Zoom Domes for Access and Video 
Systems
Eighteen (18) months from date of shipment
• All WEBs and Security controllers, unless specified 
otherwise (warranty replacement parts will be 
warranted for 90 days or the balance of the original 
warranty period, whichever is longer)
Twelve (12) months from date of installation
• Water Solutions products
• RedLINK Wireless Outdoor Air Sensor
• RedLNK Portable Comfort Control
• RedLINK Internet Gateway
• Unitary controllers including Spyder, Stryker, and 
Sylk IO modules
Twelve (12) months from date of shipment
• Building automation security accessories
The warranty period for all other products is twelve 
(12) months from date of installation. 
If a product is defective due to workmanship or materials, is removed within the applicable warranty period, and is returned to Honeywell in accordance with the procedure 
described below, Honeywell will, at its option, either repair, replace or credit the customer for the purchase price of the product, in accordance with the procedure described 
below. This warranty extends only to persons or organizations who purchase products in this catalog for resale.
The expressed warranty above constitutes the entire warranty of Honeywell with respect to the products in this catalog and IS IN LIEU OF ALL OTHER WARRANTIES, 
EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL 
HONEYWELL BE RESPONSIBLE FOR ANY CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER. 
INSTRUCTIONS—INSTALLING OR SERVICING 
CONTRACTOR OR DEALER 
When replacing a Honeywell product under warranty, 
including those products furnished on original heating 
and/or cooling equipment, you should rely on your 
local Honeywell Wholesaler or Distributor for prompt 
and efficient product replacement service. 
No warranty claim for product replacement or credit 
will be honored by Honeywell without a completed 
return authorization form or a manual return 
authorization form issued by Honeywell Customer 
Care.
INSTRUCTIONS—WHOLESALER OR 
DISTRIBUTOR 
The following will apply to the return of any product to 
Honeywell under this warranty, except any products 
which are not variable frequency drives or WEBS and 
are:
(i) identified with a Honeywell Return 
Authorization Form (obtained from the B2B 
website at Customer.Honeywell.com)
(ii) display the Return Authorization Form 
number and return address label on the 
outside of the return carton. Make sure a 
copy of the form is enclosed in the return 
carton
(iii) packed separately from other returns and 
protected from shipping damage;
(iv) have certification by the installer or servicing 
dealer that the product was removed, due to 
failure, within the applicable warranty period;
(v) are received transportation pre-paid at the 
facility listed on the shipping and/or packing 
slip.
(vi) and are found by Honeywell’s inspection to 
be defective in workmanship or materials 
under normal use and service
will be handled in accordance with one of the two 
following procedures, as specified by the customer 
making the return.
1. CREDIT PROCEDURE. Honeywell will issue 
credit, at Honeywell’s lowest wholesaler net 
price in effect at the time of the return (as set 
forth on Honeywell’s then current price sheet) 
or at the actual invoice amount if a copy of that 
invoice is attached to the packing list. 
(TRADELINE Replacement Exchange 
Products will be at Honeywell’s lowest 
replacement exchange net price in effect at the 
time of such return, as shown on Honeywell’s 
then current price sheet.) Honeywell reserves 
the right to disallow this credit option in cases 
of warranty abuse.
2. REPLACEMENT PROCEDURE. Warranty 
replacement procedure must be used for in-
warranty emergency replacement orders. 
Customer will not be credited for items not 
meeting warranty criteria as outlined by policy. 
Please return the defective item to the address 
listed on the return authorization form. 
List Water Solutions products on a separate Return 
Goods Order form, marked “Water Solutions”.
All new and unused VBN control ball valves MUST be 
approved by your Honeywell sales representative 
before returned.
WEBs return products must be processed through 
WEBs Customer Care. Defective hardware products 
under warranty have to be returned to Tridium in 
Richmond, VA. Security Access and Video products 
must have prior authorization.
All VFD warranty return products must be coordinated 
through the Commercial Components Hotline (1-888-
516-9347 option 4)  staff and VFD Warranty and 
Repair Program Coordinator (ECC-VFD Coordinator) . 
All VFD warranty returns must have prior authorization 
and must be returned to the specified Honeywell VFD 
Service Center. 
The warranty will not be honored if:
(i) product is damaged or missing parts or 
accessory items including batteries.
(ii) product exhibits evidence of field 
misapplications.
Final disposition of any warranty claim will be 
determined solely by Honeywell. If inspection by 
Honeywell does not disclose any defect covered by the 
warranty, the product will be returned or scrapped as 
instructed by the customer and Honeywell’s regular 
service charges will apply. Products returned to the 
customer may be sent shipping charges collect.
If you have any questions relative to product returns to 
Honeywell, contact your Customer Care 
Representative:
Honeywell International Inc.
Customer Care MN10-131A
1985 Douglas Drive
Golden Valley, MN 55422
1-888-793-8193
SPECIAL MESSAGE TO INDUSTRIAL USERS 
AND BUILDING OWNERS
Thank you for using Honeywell products.
As a user, when you purchase a Honeywell product 
from this catalog you should expect performance from 
the product and, if it fails, replacement of the product 
by the installing dealer.
Typically, you will have purchased a Honeywell product 
under the following circumstances:
1. To modernize or refurbish your existing 
commercial and/or process control system.
2. You have purchased new commercial and/or 
process heating, cooling, air cleaning or 
humidification equipment that is furnished 
with Honeywell controls or components (refer 
to your owner’s manual furnished with the 
equipment).
3. A control has failed on your existing 
commercial and/or process heating and/or 
cooling equipment and is replaced by a 
Honeywell TRADELINE product.
With few exceptions, you utilize the services of a 
competent plumbing, heating and/or cooling dealer/
contractor for new or replacement work performed.
Although our warranty does not extend to you, 
Honeywell does extend a warranty to your supplier.
Your supplier can rely on its local Honeywell 
Wholesaler/Distributor or Honeywell for prompt 
replacement.
If you have any questions, need additional information 
or would like to comment on Honeywell’s products or 
services, please write or phone:
Honeywell International Inc.
Customer Care MN10-131A
1985 Douglas Drive North
Golden Valley, MN 55422-4386
1-888-793-8193
or check your telephone directory (white pages) for one 
of many Honeywell field sales offices.