Pioneer AVH-3300NEX Owner's Manual

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→ The connection between the cellular 

phone and this product cannot be 
established.
– Perform the connection process.

→ Of the two cellular phones connected 

to this product at the same time, if the 
first phone is dialing, ringing or a call is 
in progress, dialing cannot be 
performed on the second phone.
– When the operation on the first of the 

two cellular phones is completed, use 
the switch devices key to switch to the 
second phone and then dial.

A black screen is displayed.
→ While operating an application, the 

application was ended on the 
smartphone side.
– Press 

 to display the top menu 

screen.

→ The smartphone OS may be awaiting 

screen operation.
– Stop the vehicle in a safe place and 

check the screen on the smartphone.

→ An error has occurred.

– Park your vehicle in a safe place, and 

then turn off the ignition switch (ACC 
OFF). Subsequently, turn the ignition 
switch to on (ACC ON) again.

– When an Android device is connected, 

disconnect the Bluetooth connection 
from this product and then reconnect 
it.

The smartphone was not charged.
→ Charging stopped because the 

temperature of the smartphone rose 
due to prolonged use of the 
smartphone during charging.

– Disconnect the smartphone from the 

cable, and wait until the smartphone 
cools down.

→ More battery power was consumed 

than was gained from charging.
– This problem may be resolved by 

stopping any unnecessary services on 
the smartphone.

→ Depending on the Android device, the 

sound from AppRadio Mode + may not 
be output from the speakers of this unit.
– Switch to [Smartphone] in the 

[AppRadio Mode Sound] settings 
(page 86).

When problems occur with this product, an 
error message appears on the display. 
Refer to the table below to identify the 
problem, then take the suggested 
corrective action. If the error persists, 
record the error message and contact your 
dealer or your nearest Pioneer service 
center.

→ This product fails to operate or the 

speaker connection is incorrect; the 
protective circuit is activated.
– Check the speaker connection. If the 

message fails to disappear even after 
the engine is switched off/on, contact 
your dealer or an authorized Pioneer 
Service Station for assistance.