Dual XRM405BT Owner's Manual

20

This warranty gives you specific legal 
rights. You may also have other rights 
which vary  from state to state. 

Dual Electronics Corp. warrants this 
product to the original purchaser to be free 
from defects in material and workmanship 
for a period of one year from the date of 
the original purchase.

Dual Electronics Corp. agrees, at our 
option, during the warranty period, 
to repair any defect in material or 
workmanship or to furnish an equal 
new, renewed or comparable product 
(whichever is deemed necessary) in 
exchange without charges, subject to 
verification of the defect or malfunction and 
proof of the date of purchase. Subsequent 
replacement products are warranted for 
the balance of the original warranty period.

Who is covered? This warranty is extended 
to the original retail purchaser for products 
purchased from an authorized Dual dealer 
and used in the U.S.A.

What is covered? This warranty covers all 
defects in material and workmanship in 
this product. The following are not covered: 
software, installation/removal costs, 
damage resulting from accident, misuse, 
abuse, neglect, product modification, 
improper installation, incorrect line 
voltage, unauthorized repair or failure 
to follow instructions supplied with the 
product, or damage occurring during 
return shipment of the product. Specific 
license conditions and copyright notices for 
the software can be found via www.dualav.
com.

What to do? 
1. Before you call for service, check the 

troubleshooting guide in your owner’s 
manual. A slight adjustment of any 
custom controls may save you a service 
call.

2. If you require service during the 

warranty period, you must carefully 
pack the product (preferably in the 
original package) and ship it by prepaid 
transportation with a copy of the original 
receipt from the retailer to an  
authorized service center. 

3. Please describe your problem in 

writing and include your name, a 
return UPS shipping address (P.O. Box 
not acceptable), and a daytime phone 
number with your shipment.

4. For more information and for the 

location of the nearest authorized 
service center please contact us by one 
of the following methods:

• Call us toll-free at 1-866-382-5476
• E-mail us at cs@dualav.com

Exclusion of Certain Damages: This 
warranty is exclusive and in lieu of any 
and all other  warranties, expressed or 
implied, including without limitation the 
implied warranties of merchantability and 
fitness for a particular purpose and any 
obligation, liability, right, claim or remedy 
in contract or tort, whether or not arising 
from the company’s negligence, actual 
or imputed. No person or representative 
is authorized to assume for the company 
any other liability in connection with the 
sale of this product. In no event shall the 
company be liable for indirect, incidental or 
consequential damages.