Kenwood DPX702BH Owner's Manual

Page of 41
ENGLISH
27
TROUBLESHOOTING
Symptom
Remedy
General
Sound cannot be heard.
•  Adjust the volume to the optimum level.
•  Check the cords and connections.
“MISWIRING CHECK WIRING 
THEN PWR ON” appears.
Turn the power off, then check to be sure the 
terminals of the speaker wires are insulated properly. 
Turn the power on again.
“PROTECTING SEND SERVICE” 
appears.
Send the unit to the nearest service center.
The unit does not work at all.
Reset the unit. (  3)
HD Radio/ 
Radio
•  Radio reception is poor.
•  Static noise while listening to 
the radio.
Connect the antenna firmly.
CD / USB / iPod
Disc cannot be ejected.
Press and hold 
M to forcibly eject the disc. Be careful 
not to drop the disc when it is ejected. If this does not 
solve the problem, reset the unit. (  3)
Noise is generated.
Skip to another track or change the disc.
Tracks do not play back as you 
intended them to play.
Playback order is determined when files are recorded.
“READING” keeps flashing.
Do not use too many hierarchical levels or folders.
Elapsed playing time is not 
correct.
This is caused by how the tracks are recorded.
“LOADING” appears when you 
enter search mode by pressing 
.
This unit is still preparing the iPod/iPhone music list. 
It may take some time to load, try again later.
Correct characters are not displayed 
(e.g. album name).
•  This unit can only display uppercase letters, 
numbers, and a limited number of symbols.
•  Depending on the display language you have 
selected (  5), some characters may not be 
displayed correctly.
Symptom
Remedy
CD / USB / iPod
“NA FILE”
Make sure the disc contains supported audio files. 
(  25)
“NO DISC”
Insert a playable disc into the loading slot.
“TOC ERROR”
Make sure the disc is clean and inserted properly.
“PLEASE EJECT”
Reset the unit. If this does not solve the problem, 
consult your nearest service center.
“READ ERROR”
Copy the files and folders onto the USB device again. 
If this does not solve the problem, reset the USB 
device or use another USB device.
“NO DEVICE”
Connect a USB device, and change the source to USB 
again.
“COPY PRO”
A copy-protected file is played.
“NA DEVICE”
Connect a supported USB device, and check the 
connections.
“NO MUSIC”
Connect a USB device that contains playable audio 
files.
“iPod ERROR”
•  Reconnect the iPod.
•  Reset the iPod.
ANDROID
•  Sound cannot be heard 
during playback.
•  Sound output only 
from the Android 
device.
•  Reconnect the Android device.
•  If in [HAND MODE], launch any media player 
application on the Android device and start 
playback.
•  If in [HAND MODE], relaunch the current media 
player application or use another media player 
application.
•  Restart the Android device.
•  If this does not solve the problem, the connected 
Android device is unable to route the audio signal 
to unit. (  25)
JS_KWD_DPX792BH_KN_EN_00_1.indd   27
28/10/2015   5:24:18 PM