Definitive Technology W9 Owner's Manual
6
owner’s manual
9
www.definitivetech.com
Software Updates
In the spirit of improving the performance and functionality of your system,
software updates will be required from time to time. To download those
updates, we highly encourage you to register your Definitive product during
the setup process. On the home page of the app, scroll down to “Aficionado
Services” and follow the instructions.
software updates will be required from time to time. To download those
updates, we highly encourage you to register your Definitive product during
the setup process. On the home page of the app, scroll down to “Aficionado
Services” and follow the instructions.
Basic Troubleshooting
Under “Settings” on the Definitive App home page, you will find a category
called Troubleshooting.
called Troubleshooting.
This link will take you to the DTS Play-Fi Knowledge Base
https://play-fi.com/faq?/support
. Note that quite often an issue can be
traced back to router or network performance. As always, for help
answering any of your questions, please call the Aficionado hotline at
1-800-223-5246.
answering any of your questions, please call the Aficionado hotline at
1-800-223-5246.
IMPORTANT NOTE:
Router speeds and ranges that a manufacturer
lists are determined under ideal operating conditions. A router’s
signal can be affected by walls and their construction materials.
signal can be affected by walls and their construction materials.
Technical Assistance
Contact Us Directly
Please contact the Definitive Technology Wireless Collection Customer
Service and Technical Support Group at 1-800-223-5246. To best assist
you we are available 7 days a week, Monday – Friday from 9am to
9pm and on Saturdays and Sundays from 10am to 6pm
email: info@DefinitiveTech.com
Service and Technical Support Group at 1-800-223-5246. To best assist
you we are available 7 days a week, Monday – Friday from 9am to
9pm and on Saturdays and Sundays from 10am to 6pm
email: info@DefinitiveTech.com