Canon PowerShot SX420 IS Owner's Manual

131

Disconnected/Receiving failed/Sending failed

 

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You may be in an environment where Wi-Fi signals are obstructed.

 

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Do not use the camera near microwave ovens, Bluetooth devices, and other 

devices that operate on the 2.4 GHz band.

 

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Bring the camera closer to the other device you are trying to connect to (such as 

the access point), and make sure there are no objects between the devices.

 

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Check the connected device to make sure it is not experiencing errors.

Sending failed 

Memory card error

 

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If the same error message is displayed even when you have inserted a formatted 

memory card facing the correct way, contact a Canon Customer Support Help 

Desk.

Receiving failed 

Insufficient space on card

 

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There is not enough free space on the memory card in the target camera to 

receive images. Erase images to create space on the memory card, or insert a 

memory card with sufficient space.

Receiving failed 

Memory card locked

 

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The write-protect switch of the memory card in the camera to receive the images 

is set to the locked position. Slide the write-protect switch to the unlocked 

position.

Receiving failed 

Naming error!

 

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When the highest folder number (999), and the highest image number (9999) 

have been reached on the receiving camera, images cannot be received.

Insufficient space on server

 

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Delete unnecessary images uploaded to CANON iMAGE GATEWAY to create 

space.

 

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Save the images sent via Image Sync (= 99) to your computer.

Check network settings

 

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Check to make sure your computer can connect to the Internet with the current 

network settings.

File Error

 

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images that have been altered using computer software, even if the camera is 

connected to the printer.

Print error

 

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Check the paper size setting (= 121). If this error message is displayed when 

the setting is correct, restart the printer and complete the setting on the camera 

again.

Ink absorber full

 

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Contact a Canon Customer Support Help Desk to request assistance with ink 

absorber replacement.

Connection failed

 

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No access points were recognized. Check the access point settings (= 86).

 

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A device could not be found. Turn the camera off and on again, and retry the 

connection.

 

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Check the device you want to connect to and make sure it is ready for connection.

Cannot determine access point

 

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The WPS buttons on numerous access points were pressed simultaneously. Try 

reconnecting again.

No access points found

 

●

Check to make sure that the access point is turned on.

 

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When connecting to an access point manually, make sure that you entered the 

correct SSID.

Incorrect password/Incorrect Wi-Fi security settings

 

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IP address conflict

 

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Reset the IP address so that it does not conflict with another.