Sony Cyber-shot® DSC-HX90V Owner's Manual

or ® marks may not be specified in all cases in this manual.

[235] Troubleshooting

If you have problems

Troubleshooting

If you experience trouble with the product, try the following solutions.

1. Check the items under “Troubleshooting”, then check the product.

If a message such as “C/E:□□:□□” appears on the screen, refer to the self-diagnosis
display.

2. Remove the battery pack, wait for about one minute, re-insert the battery pack, then

turn on the power.

3. Initialize the settings.

4. Consult your dealer or local authorized service facility. Additional information on this

product and answers to frequently asked questions can be found at our Customer

Support Website.

[236] Troubleshooting

Troubleshooting

Battery pack and power

You cannot insert the battery pack into the product.

Make sure the direction of the battery pack is correct, and insert it until the battery lock

lever is locked.

Make sure that the battery is NP-BX1.

[237] Troubleshooting

Troubleshooting

Battery pack and power

You cannot turn on the product.

After inserting the battery pack into the product, it may take a few moments for the product

to power up.