TiVo Bolt® V2 Owner's Manual

Page of 111
46
HELP, SETTINGS, & MESSAGES
5
HELP
ACCOUNT & SYSTEM INFORMATION
The Account & System Information screen provides information about your TiVo
®
 BOLT 
and your TiVo account. From the TiVo Central
®
 screen, select ‘Settings & Messages,’ then 
‘Help,’ then ‘Account & System Information.’
System Information You’ll need some of the information provided here if you contact TiVo 
Customer Support. This screen contains your TiVo service number, TiVo BOLT 
manufacturer, model number, software version, storage capacity, and information about 
recent connections to the TiVo service. Use the CH UP/DOWN button to see the rest of the 
screen.
Media Access Key Your Media Access Key keeps your TiVo recordings secure and prevents 
them from being played or transferred outside your home network. Do not share this key 
with anyone outside your household. 
Video Provider Accounts Here you’ll find account information about your video provider 
accounts (e.g. Netflix or Amazon).
Copyright & Trademarks This screen contains copyright, trademark, and other information 
related to the TiVo service.
Tuning Adapter This screen displays information about your tuning adapter, if one is 
connected. Please contact your cable provider if you are not sure whether you need a 
tuning adapter. 
Diagnostics This screen contains information about tuners and other TiVo BOLT functions. 
You may be asked to provide some of this information if you contact TiVo Customer 
Support.
CableCARD Decoder This screen contains information about the installed CableCARD 
decoder, if used.