Kodak CX6330 User Guide
78
Chapter 10
Camera/Computer Communications
Problem
Cause
Solution
The computer
cannot
communicate
with the
camera.
cannot
communicate
with the
camera.
There is a problem with
the configuration of the
USB port on the
computer.
the configuration of the
USB port on the
computer.
See this file on the EasyShare
software CD: USB.html Or, go to:
software CD: USB.html Or, go to:
Camera power is off.
Turn on the camera (
).
Battery is not charged.
Recharge the battery (
Some Advanced Power
Management utilities on
laptops turn off ports to
save battery life.
Management utilities on
laptops turn off ports to
save battery life.
See the Power Management section
of the laptop user’s guide to disable
this feature.
of the laptop user’s guide to disable
this feature.
USB cable is not
securely connected.
securely connected.
Connect cable to camera and
computer port (
computer port (
).
Software is not installed. Install the software
Software is installed
incorrectly.
incorrectly.
).
To uninstall, go to Start/Settings/
Control Panel/Add/Remove
Programs.
Control Panel/Add/Remove
Programs.
Too many applications
are running on the
computer.
are running on the
computer.
Disconnect camera from the
computer. Close all software
applications, reconnect camera.
computer. Close all software
applications, reconnect camera.
The Battery Monitor or
similar software runs
constantly.
similar software runs
constantly.
Close that software before starting
the Kodak software.
the Kodak software.