BMI Technologies Inc. RFVI-II User Manual

Page of 10
G FORCE PLUS RF Vehicle Monitor Installation Instructions 
 
 
 
June/07 
BMI Warranty Policy 
 
BMI Technologies Inc. (BMI) warrants to the original customer that its products are of the highest 
standards and every effort has been made to deliver a product that is free of defect.  Should the 
product fail within one (1) year from date of sale, BMI will, at its discretion, repair or replace the 
defective product at no charge.  
 
If your product does not perform as promised, contact BMI Technical Assistance (1-800-563-8867) for an 
assessment of the problem.  To aid in troubleshooting, be prepared to provide product Serial Number(s).   
 
Before your product can be returned, you will require a Return Goods Authorization number (RGA#).  Product 
must be shipped at your cost via traceable means within 30 days of the issue date of the RGA.  Any charges 
associated with shipping due to incorrect paperwork will be charged back to you.  Please contact BMI for any 
needed assistance.  Returned product cannot be accepted at BMI unless the RGA# is clearly labeled on the 
outside of the package.   
  
Final warranty determination is at the discretion of BMI on receipt and inspection of the returned product.  
No warranty applies where there is evidence of misuse, improper installation, unauthorized modifications or 
repairs, vandalism, fire, or contact with corrosive materials.  Defacing hardware in any way, will limit 
warranty options to repair and return only.  Defaced units will not be replaced or credited
 
 
If product returned under warranty is deemed to work properly, the customer will be responsible for a $50.00 
No Fault Found fee as well as freight charges to return the product.   
 
This warranty applies to product only and does not include labor or any other charges. 
 
BMI Return Policy 
 
To return unused product in its original packaging, contact BMI Order Desk (1-800-563-8867) for a Return 
Goods Authorization number (RGA#).  Returns are accepted within 90 days of the original invoice date. 
 
Returns must be shipped at your cost via traceable means within 30 days of the issue date of the RGA.  
Returns cannot be accepted at BMI unless the RGA# is clearly labeled on the outside of the package. 
 
Credits issued for returned product are subject to a 25% handling fee and are at the discretion of BMI 
Technologies Inc. after inspection of the returned goods.  No returns on keys or cards.
 
 
Credits will be issued within 6-8 weeks.  Please note BMI does not issue checks, credits will be applied toward 
the customer’s account.
 
 
Non-Warranty Repairs 
 
To ship items for non-warranty repair, contact BMI Order Desk (1-800-563-8867) for a Return Goods 
Authorization number (RGA#) and to provide a Purchase Order number for the work to be done. 
 
Items must be shipped at your cost and cannot be accepted at BMI unless the RGA# is clearly labeled on the 
outside of the package.