Gigaset Communications GmbH SX682 User Manual

Gigaset SX682 WiMAX / engbt / A31008-N921-R101-2x-7619 / Troubleshooting.fm / 27.3.08

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Fault tracing
When troubleshooting, start by checking the LEDs on your Gigaset SX682 WiMAX. 
Please answer the questions on the left-hand side and follow the arrows to the answers 
and solutions: 

Yes

No

Power LED not lit up: power supply.

Is the mains adapter connected correctly?

Is the power socket live?

The mains adapter might be faulty.

Yes

No

Is the LAN LED 

green?

Is the Power 

LED green?

Yes

No

LAN LED not lit up: Ethernet connection.

Is the Ethernet cable connected correctly?

Is the PC's network adapter working?

LAN LED flashing green: data is being transmitted. No fault.

Is the Online 

LED green?

Online LED not lit up: no registration to a WiMAX network.

Has the antenna been moved out of position or the device's 

alignment changed? In this case, restore the original align-

ment.

Register your Gigaset SX682 WiMAX with the help of the con-

nection wizard; see page 26.

Online LED flashing green: a connection is being estab-

lished. No fault.

Online LED is red: the Gigaset SX682 WiMAX is not ready for 

use. 

The device may be too hot. In this case, the integrated over-

heating protector prevents the Gigaset SX682 WiMAX from 

being damaged. If the temperature rises, the Gigaset SX682 

WiMAX automatically reduces data transfer to a minimum. 

When the temperature exceeds the critical value, the Gigaset 

SX682 WiMAX switches itself off.

Wait until the Gigaset SX682 WiMAX has cooled down.

Fault still not recti-

fied?