Advanced Microwave Products LLC VT15SC User Manual

VT15/OM Rev-A 

 

11

 
For audio applications, if receiving video but no audio, check connections between 
microphone and Audio Cable.  Also check microphone and Audio Cable for damage. 

 

If these efforts fail, do not attempt to repair the unit.  Please contact Dyplex or AMP 
with a detailed description of the problem.  Depending on the nature of the problem, 
Dyplex or AMP may provide further troubleshooting assistance or advise the entire 
system be returned for repair and retest. 

 

 

5.3 Preparation 

for 

Reshipment 

If the transmitter and/or any other purchased item(s) are to be shipped to another location 
or returned for repair or realignment, use the original packaging or a sturdy box with 
sufficient protective material to avoid damage from movement or exposure during transit.  
Remove all external connections (cables, antenna, etc.) prior to shipping. 

 

5.4 

Returning an Item 

Please contact Dyplex customer service at (416) 675-2002 for a Return Authorization 
Number before returning an item.  The Dyplex ship-to address is listed below. When 
returning an item, always include a contact name and phone number and a detailed 
description of the problem with your shipment.  

 

Dyplex Communications 

107 Woodbine Downs Blvd, Units 7 & 8 

Etobicoke, Ontario, 

Canada  M9W 6Y1