Arris TG3482P2 User Manual

Release 34 DRAFT 1.4 May 2018

Touchstone TG3482 Telephony Gateway User Guide

© 2018 ARRIS Enterprises LLC. All Rights Reserved.

4

How to use this section ................................................................................................... 25

Configure TCP/IP for Windows Vista ............................................................................... 25

Configure TCP/IP for Windows 7, Windows 8, or Windows 10 ....................................... 26

Configure TCP/IP for macOS ............................................................................................ 26

5.

Operate the Telephony Gateway ........................................................................... 28

Set Up Your Computer to Use the Telephony Gateway .................................................. 28

Indicator light for the TG3482 ......................................................................................... 28

Wiring problems ..................................................................................................... 29

Using the reset button ............................................................................................ 29

Resetting the Telephony Gateway to factory defaults ........................................... 30

6.

Troubleshooting .................................................................................................... 31

The Telephony Gateway is plugged in, but the power light is off ................................... 31

I'm not getting on the Internet (all connections) ............................................................ 31

I'm not getting on the Internet (Ethernet) ...................................................................... 31

I'm not getting on the Internet (wireless) ....................................................................... 32

My wireless Internet connection stops working sometimes .......................................... 32

I can get on the Internet, but everything is slow ............................................................ 32

I don't have a dial tone when I pick up the phone .......................................................... 32

7.

Glossary ................................................................................................................ 34