Dowtelecom Inc. DTT-1900 User Manual

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        DTT-800/1900 Operating Manual 
 
 
39 
3. Troubleshooting 
In case of product malfunction, please check below points before inquiry to a service center. 
 
Cases 
Solutions 
▶ When you hear no sound after picking up 
the phone 
☞  Check if Power LED or Battery LED of the 
terminal is on.  If off, check if the SMPS 
power plug is properly connected.   
☞  Check if RJ-11 Jack of the terminal is 
properly connected. 
▶ When the Battery LED does not light right 
after the power down 
☞  Check Power Switch at the backside of the 
terminal is on.. 
▶ When the Service LED blinks or goes off 
☞  Check if the antenna is correctly connected 
or if the Service LED became on after moving 
the terminal location. 
▶ When you hear the warning tone instead of 
the Dial tone 
   after picking up the phone 
☞  Check if the antenna is correctly connected 
or if the Service LED became on after moving 
the terminal location. 
▶ When you attempt a call and hear the 
Warning tone like “Beep beep” 
☞ This is the case that there is no call channel 
or a communication failure with the base 
station.   
So check if the Service LED is on and try to 
make a call again. 
▶ When the call is not connected making the 
Warning tone, but you can receive calls. 
☞  The Lock function is on.   
So refer to Section 4.5 of a Manual 
☞  If you do not know the Lock Code, ask 
the distributor or the service center. 
▶ When you  have the voice echo during 
conversation.   
☞  The echo removing function of the base 
station is incorrectly set.   
Refer to Section 4.6 of a Manual and adjust 
the volume. 
▶ When the voice of the other part is not clear.  ☞  Refer to Section 4.6 and adjust the volume. 
▶ When the Battery LED blinks or goes off 
while you want to operate the 
terminal with the battery without 
plugging in the outlet.   
☞  A Backup Battery was discharged. 
Charge it with SMPS. 
 
 
※ If the problem is not resolved with above actions or  other problems happen, please 
contact the distributor or the service center. We will quickly solve your problems.