Dowtelecom Inc. DTT-1900 User Manual
DTT-800/1900 Operating Manual
39
3. Troubleshooting
In case of product malfunction, please check below points before inquiry to a service center.
Cases
Solutions
▶ When you hear no sound after picking up
the phone
the phone
☞ Check if Power LED or Battery LED of the
terminal is on. If off, check if the SMPS
power plug is properly connected.
power plug is properly connected.
☞ Check if RJ-11 Jack of the terminal is
properly connected.
▶ When the Battery LED does not light right
after the power down
after the power down
☞ Check Power Switch at the backside of the
terminal is on..
▶ When the Service LED blinks or goes off
☞ Check if the antenna is correctly connected
or if the Service LED became on after moving
the terminal location.
or if the Service LED became on after moving
the terminal location.
▶ When you hear the warning tone instead of
the Dial tone
after picking up the phone
☞ Check if the antenna is correctly connected
or if the Service LED became on after moving
the terminal location.
or if the Service LED became on after moving
the terminal location.
▶ When you attempt a call and hear the
Warning tone like “Beep beep”
Warning tone like “Beep beep”
☞ This is the case that there is no call channel
or a communication failure with the base
station.
station.
So check if the Service LED is on and try to
make a call again.
make a call again.
▶ When the call is not connected making the
Warning tone, but you can receive calls.
Warning tone, but you can receive calls.
☞ The Lock function is on.
So refer to Section 4.5 of a Manual
☞ If you do not know the Lock Code, ask
the distributor or the service center.
the distributor or the service center.
▶ When you have the voice echo during
conversation.
conversation.
☞ The echo removing function of the base
station is incorrectly set.
Refer to Section 4.6 of a Manual and adjust
the volume.
the volume.
▶ When the voice of the other part is not clear. ☞ Refer to Section 4.6 and adjust the volume.
▶ When the Battery LED blinks or goes off
while you want to operate the
terminal with the battery without
plugging in the outlet.
terminal with the battery without
plugging in the outlet.
☞ A Backup Battery was discharged.
Charge it with SMPS.
※ If the problem is not resolved with above actions or other problems happen, please
contact the distributor or the service center. We will quickly solve your problems.