Pineapple Technology Inc. DTXPRO1200U User Manual
X -- WARRANTY
The WARRANTY provided by Pineapple Technology, Inc. (PTI) on this transmitter is
detailed below. It should be noted that some of the equipment sub-systems have
warranty coverage by the original manufacture that differs from the standard warranty
provided by PTI Warranty details on equipment falling into this category may be found in
the Manufacturers instruction manual provided with the transmitter. In all cases,
replacement units of this equipment are normally in stock at PTI for quick turn service
support to our customers during the PTI Standard Warranty period.
STANDARD WARRANTY
Seller warrants that each Product sold by it is free of defects in materials and
workmanship. Seller's obligation under said warranty continues for a period of one (1)
year from date of shipment. Repairs or replacement of defective parts shall be the sole
and exclusive remedy under warranty, at Seller option, provided that Seller may, as an
alternative, elect to refund an equitable portion of the purchase price of the product.
THIS WARRANTY IS EXPRESSLY IN LIEU OF AND EXCLUDES ALL OTHER
EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO
WARANTIES OF FITNESS FOR A PARTICULAR PURPOSE, USE, OR APPLICATION,
AND ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF THE SELLER,
UNLESS SUCH OTHER WARRANTIES OBLIGATIONS OR LIABILITIES ARE
EXPRESSLY AGREED TO IN WRITING BY SELLER.
WARRANTY REPLACEMENT AND REPAIRS
All claims under warranty must be made promptly after occurrence of circumstances
giving rise to thereto and must be received within the applicable warranty period by
seller or its authorized representatives. Such claims must be documented on a PTI*
Field Failure Report with a full description of the circumstances giving rise to the claim.
Before any products are returned for repair and/or adjustment, written authorization from
seller or its authorized representative for the return and instructions as to how and where
these products should be shipped must be obtained. This is to include a Return
Authorization (RA) number provided by the seller or authorized representative, this must
accompany ALL returns. Any product returned to the seller for the examination shall be
sent prepaid via the means of transportation indicated as acceptable by seller. Seller
reserves the right to reject any warranty claim not promptly reported and any claim on
any item that has been altered, i.e. circuit modifications, components removed, or has
been shipped by non acceptable means of transportation. When a product has been
returned for examination and inspection, or for any other reason, customer shall be
responsible for all damage resulting from improper packaging or handling, and for loss in
transit, notwithstanding any defect or nonconformity in the product. In all cases the seller
has sole responsibility for determining the cause and nature of the failure, and the
Seller's determination with regard thereto shall be final. If it is found that Seller's Product
has been returned without cause and is still serviceable, customer will be notified and
the Product returned at its expense, in addition, a charge for testing and examination
may, in Sellers sole discretion be made on Products so returned.
A field Failure Report is included at the end of this manual - Additional Field Failure
Reports can be obtained by calling Pineapple Technology, Inc. at (916) 652-1116 or you
The WARRANTY provided by Pineapple Technology, Inc. (PTI) on this transmitter is
detailed below. It should be noted that some of the equipment sub-systems have
warranty coverage by the original manufacture that differs from the standard warranty
provided by PTI Warranty details on equipment falling into this category may be found in
the Manufacturers instruction manual provided with the transmitter. In all cases,
replacement units of this equipment are normally in stock at PTI for quick turn service
support to our customers during the PTI Standard Warranty period.
STANDARD WARRANTY
Seller warrants that each Product sold by it is free of defects in materials and
workmanship. Seller's obligation under said warranty continues for a period of one (1)
year from date of shipment. Repairs or replacement of defective parts shall be the sole
and exclusive remedy under warranty, at Seller option, provided that Seller may, as an
alternative, elect to refund an equitable portion of the purchase price of the product.
THIS WARRANTY IS EXPRESSLY IN LIEU OF AND EXCLUDES ALL OTHER
EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO
WARANTIES OF FITNESS FOR A PARTICULAR PURPOSE, USE, OR APPLICATION,
AND ALL OTHER OBLIGATIONS OR LIABILITIES ON THE PART OF THE SELLER,
UNLESS SUCH OTHER WARRANTIES OBLIGATIONS OR LIABILITIES ARE
EXPRESSLY AGREED TO IN WRITING BY SELLER.
WARRANTY REPLACEMENT AND REPAIRS
All claims under warranty must be made promptly after occurrence of circumstances
giving rise to thereto and must be received within the applicable warranty period by
seller or its authorized representatives. Such claims must be documented on a PTI*
Field Failure Report with a full description of the circumstances giving rise to the claim.
Before any products are returned for repair and/or adjustment, written authorization from
seller or its authorized representative for the return and instructions as to how and where
these products should be shipped must be obtained. This is to include a Return
Authorization (RA) number provided by the seller or authorized representative, this must
accompany ALL returns. Any product returned to the seller for the examination shall be
sent prepaid via the means of transportation indicated as acceptable by seller. Seller
reserves the right to reject any warranty claim not promptly reported and any claim on
any item that has been altered, i.e. circuit modifications, components removed, or has
been shipped by non acceptable means of transportation. When a product has been
returned for examination and inspection, or for any other reason, customer shall be
responsible for all damage resulting from improper packaging or handling, and for loss in
transit, notwithstanding any defect or nonconformity in the product. In all cases the seller
has sole responsibility for determining the cause and nature of the failure, and the
Seller's determination with regard thereto shall be final. If it is found that Seller's Product
has been returned without cause and is still serviceable, customer will be notified and
the Product returned at its expense, in addition, a charge for testing and examination
may, in Sellers sole discretion be made on Products so returned.
A field Failure Report is included at the end of this manual - Additional Field Failure
Reports can be obtained by calling Pineapple Technology, Inc. at (916) 652-1116 or you