Netgear 05200007 User Manual

Page of 186
Reference Manual for the NETGEAR ProSafe VPN Client
9-4
Troubleshooting
202-10015-01
Save the Log Viewer Messages
1.
In the Log Viewer, click Freeze
2.
Click Save Log.
3.
In the Save As dialog box, follow the standard Windows Save As procedure. By default, the 
file is named IKEx.log, where x is an incremental number.
Print the messages in the Log Viewer
1.
In the Log Viewer, click Freeze.
2.
Click Print.
3.
In the Print dialog box, follow the standard Windows Print procedure. 
Configure Global Policy Settings
Global policy settings are program preferences that apply to all secure IP communications. You 
can change these at any time to match to your security policy.
1.
In the Security Policy Editor, click Options, and then click Global Policy Settings. The 
Global Policy Settings dialog box opens.
2.
In the Retransmit Interval box, type the length of time, in seconds, that the client waits 
before resending an IKE protocol packet that has not been responded to. The default is 8 
seconds.
Note: If the client selects a redundant gateway when you know that the primary one is 
available, try entering a higher number for Retransmit Interval.
3.
In the Number of retries box, type the number of times your computer resends an IKE 
protocol packet before abandoning the exchange. The default is 3 tries.
4.
Status notifications are messages that inform communicating parties what the time-out periods 
are and whether their security proposals have been accepted or rejected. 
To send these messages, select the Send status notifications to peer host check box. 
5.
An internal network IP address is a virtual IP address assigned to the client user. Remote users 
can appear as internal users on a private network to, for example, access a WINS server or 
browse the network.