Vocera Communications B2000 User Manual
Advanced Commands ··· 43
Forwarding Your Calls
When you cannot answer a call for any reason, or when you block all
calls or put your badge in Do Not Disturb mode, your caller is usually
prompted to leave a message. As an alternative, you can instruct the
Genie to forward your calls to another user, to a group, or if telephony
integration is installed on your system, to a phone number.
calls or put your badge in Do Not Disturb mode, your caller is usually
prompted to leave a message. As an alternative, you can instruct the
Genie to forward your calls to another user, to a group, or if telephony
integration is installed on your system, to a phone number.
When you tell the Genie to forward your calls, you will be prompted to
choose the conditions under which calls are forwarded. The choices are:
choose the conditions under which calls are forwarded. The choices are:
• All — Your badge does not play a ring tone when you a receive a
call, and every call is forwarded to the user or group you specified.
• Unanswered — Your badge will still receive calls. Only the badge
calls that you do not answer will be forwarded according to your
instructions.
instructions.
• Offline — Calls are forwarded when you are logged out or when
your badge is out of range of the wireless network.
The following table summarizes the commands for forwarding your
calls:
calls:
Action
Recommended Voice
Commands
(Examples in Italics)
Alternative Forms
Forward calls to
a phone num-
ber in your pro-
file*
a phone num-
ber in your pro-
file*
Forward my calls to my
desk phone.
desk phone.
Forward my calls to my cell
phone.
phone.
Forward my calls to my
home phone.
home phone.
Forward my calls to my
company voice mail.
company voice mail.
Forward calls to my desk
phone.
phone.
Forward calls to my cell
phone.
phone.
Forward calls to my home
phone.
phone.
Forward calls to my voice
mail.
mail.
Forward to
an internal
extension*
an internal
extension*
Forward my calls to
extension 3425.
extension 3425.
Forward to extension 3425.
Forward to
an outside
number*
an outside
number*
Forward my calls to an
outside number.
outside number.
Forward my calls to
another number
another number
Forward to an outside
number.
number.
Forward to another num-
ber.
ber.