D-Link Corporation DI524 User Manual

Troubleshooting

This Chapter provides solutions to problems that can occur during the installation and

operation of the DI-524 Wireless Broadband Router. We cover various aspects of the

network setup, including the network adapters. Please read the following if you are

having problems.

Note: If you have

changed the default IP

Address, make sure to

ping the correct IP Ad-

dress assigned to the

DI-524.

Note: It is recommended that you use an Ethernet connection to

conﬁgure the DI-524 Wireless Broadband Router.

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1. The computer used to conﬁgure the DI-524 cannot access the

Conﬁguration menu.

Check that the

Ethernet LED on the DI-524 is ON. If the LED is not

ON, check that the cable for the Ethernet connection is securely

inserted.

Check that the Ethernet Adapter is working properly. Please see

item 3 (Check that the drivers for the network adapters are

installed properly) in this Troubleshooting section to check that

the drivers are loaded properly.

Check that the

IP Address is in the same range and subnet as the

DI-524. Please see Checking the IP Address in Windows XP in

the

Networking Basics section of this manual.

Note: The IP Address of the DI-524 is 192.168.0.1. All the computers on the

network must have a unique IP Address in the same range, e.g., 192.168.0.x.

Any computers that have identical IP Addresses will not be visible on the

network. They must all have the same subnet mask, e.g., 255.255.255.0

Do a

Ping test to make sure that the DI-524 is responding. Go to

Start>Run>Type Command>Type ping 192.168.0.1. A successful

ping will show four replies.

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