Polycom BPL200 User Manual

Polycom's SpectraLink 8000 Series Wireless Telephones operate on converged voice and data Wi-Fi 
infrastructure to reduce costs and simplify management while significantly improving employee mobility, 
responsiveness and productivity

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 This application note provides the details on integrating the Polycom 

SpectraLink 8020 and 8030 Wireless Telephones with the ShoreTel® IP Phone system.

 

 

Overview..............................................................1

 

Features and Benefits...........................................1

 

Polycom Overview and Contact ..........................2

 

Polycom Product Information...............................3

 

Architecture Overview.........................................5

 

Design 1 ...................................................................5

 

Requirements, Certification and Limitations........5

 

Version Support ...................................................6

 

Certification Testing Results Summary ................6

 

Table 1:  Basic Test Cases ........................................6

 

Table 2:  Extended Feature Test Cases ...................8

 

Configuration Overview ....................................10

 

ShoreTel Configuration......................................10

 

Polycom Configuration ......................................21

 

Polycom Troubleshooting..................................21

 

Polycom Technical Support ...............................21

 

Document and Software Copyrights..................22

 

Trademarks........................................................22

 

Disclaimer..........................................................22

 

Company Information ........................................22

 

 

This document provides a summary of how Polycom SpectraLink Wi-Fi Telephones can combine with 

ShoreTel IP telephony systems to create powerful customer solutions.  It starts with a brief overview of 

the product, features and benefits and important contact information. It continues on to discuss 

implementation specifics and troubleshooting. 

ShoreTel solutions enable companies of any size to seamlessly integrate voice, video, messaging and 

data in their business processes.  ShoreTel’s distributed software eliminates traditional cost, complexity 

and reliability issues.  With this Polycom SpectraLink product integration, ShoreTel customers can now 

further improve efficiency and manage costs by adding employee mobility through the use of  

SpectraLink 8020 and 8030 Wi-Fi telephones on their converged voice and data Wi-Fi infrastructure.  

 

 

   System version: ShoreTel 8.1