Given Imaging Limited SMARTPILL User Manual
Appendix: Electrical Safety
Caution
Do not attempt to replace batteries in the data receiver.
Docking Station
1. Unplug docking station from the power supply.
2. Dust the surfaces of the docking station with a soft, dry cloth. Do not use water or
1. Unplug docking station from the power supply.
2. Dust the surfaces of the docking station with a soft, dry cloth. Do not use water or
liquids.
3. Clean the gold connector pins with a swab and Isopropyl alcohol.
4. Conduct a preventive maintenance inspection. Check for cracks or damage. Do not
4. Conduct a preventive maintenance inspection. Check for cracks or damage. Do not
use the docking station if the case is cracked or damaged.
Caution
Do not use the components of the system with any other equipment.
Troubleshooting and Support
Contact technical support if you have a problem setting up or operating the system:
For swift and direct support, please be prepared to answer the following questions:
For swift and direct support, please be prepared to answer the following questions:
x What version of MotiliGI are you using? To determine what version you are
using:
x Select Help > About.
x Refer to the version printed on the MotiliGI CD.
x Select Help > About.
x Refer to the version printed on the MotiliGI CD.
x What operation or steps did you take before the problem occurred?
x What operations or steps did you take after the problem occurred?
x What is the exact error message that appeared?
x If you have trouble with a capsule or other hardware component, have the
x What operations or steps did you take after the problem occurred?
x What is the exact error message that appeared?
x If you have trouble with a capsule or other hardware component, have the
component’s lot and serial numbers ready. These numbers are on labels affixed
to the hardware component or packaging.
to the hardware component or packaging.