ZyXEL Communications Corporation WAC6553D-E User Manual

Chapter 19 Troubleshooting

NWA5000 / WAC6500 Series User’s Guide

• Make sure that all the APs used by the wireless clients in question share the same SSID, security, 

and radio settings.

• Make sure that all the APs are in the same broadcast domain.
• Make sure that the wireless clients are in range of the other APs; if they are only in range of a 

single AP, then load balancing may not be as effective.

In the Monitor > Wireless > AP Information > Radio List screen, there is no load 

balancing indicator associated with any APs assigned to the load balancing task.

• Check to be sure that the AP profile which contains the load balancing settings is correctly 

assigned to the APs in question.

• The load balancing task may have been terminated because further load balancing on the APs in 

question is no longer required.

How do I remove the WAC from its mounting bracket? 

• Find the down arrow close to the Ethernet ports, then use a thin flat tool (for example, a flat 

screw driver) to lift up a clip beneath the down arrow. 

• Turn the WAC counter-clockwise.