ZyXEL Communications Corporation WRE6505V2 User Manual

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Chapter 13 Troubleshooting
WRE6505 v2 User’s Guide
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4
If the problem continues, contact the network administrator or vendor, or try one of the advanced 
suggestions.
Adva n ce d Sugge st ion
• Check the settings for QoS. If it is disabled, you might consider activating it.
13.4  Resetting the WRE6505 v2 to Its Factory Defaults 
If you reset the WRE6505 v2, you lose all of the changes you have made. The WRE6505 v2 re-loads 
its default settings, and the password resets to 1 2 3 4 . You have to make all of your changes again.
You will lose all of your changes when you reset the WRE6505 v2 to its factory defaults.
To reset the WRE6505 v2,
1
Make sure the power LED is on.
2
Press the W PS button for longer than 10 seconds, the Power LED begins to blink, to set the 
WRE6505 v2 back to its factory-default configuration.
OR
3
Click Maint enance >  Backup Rest ore > Rest ore and then click Reset .
If the WRE6505 v2 restarts automatically, wait for the WRE6505 v2 to finish restarting, and log in 
to the Web Configurator. The password is 1 2 3 4 .
If the WRE6505 v2 does not restart automatically, disconnect and reconnect the WRE6505 v2. 
Then, follow the directions above again.
13.5  Wireless Problems
I cannot access the WRE6505 v2 or ping any computer from the WLAN.
1
Make sure the wireless LAN is enabled on the WRE6505 v2.
2
Make sure the wireless adapter on the wireless station is working properly.
3
Make sure the wireless adapter installed on your computer is IEEE 802.11 compatible and supports 
the same wireless standard as the WRE6505 v2.
4
Make sure your computer (with a wireless adapter installed) is within the transmission range of the 
WRE6505 v2.