Creative Labs AVGSB1310 User Manual

Disable your computer's onboard audio chipset. See your computer's 
motherboard documentation for details.

Check the following:

• You have configured your console or PC/Mac to output audio through the audio 

device.

• The volume settings in Sound Blaster Recon

3D

 Control Panel and system 

audio are properly adjusted and not muted.

• There is no hardware conflict between the audio device and a peripheral 

device.

Check the following:

• Your computer system should be running in high performance mode. You may 

need to disable any power saving features.

When playing games that use DirectSound3D or OpenAL sound engines, certain 
audio features will be disabled automatically. This is to avoid distorting the 
environmental audio cues present in the game. These features will be re-
enabled automatically when you exit the game.

Do the following:

• Set your wireless LAN router's channel to Auto, 1 or 11. To do this, refer to 

your router's user documentation.

• Place your audio device away from other devices (for example, wireless 

routers) that transmit wireless signals.

• Place your audio device or receivers away from large metal surfaces.

• Refrain from doing large file transfers via the wireless internet or Bluetooth 

connection while you are streaming music. Alternatively, stop streaming 
music during intensive file transfers.

Check the following:

• The wireless card is inserted properly into the audio device.

• The audio device and headset are turned on.

• The headset has sufficient battery power.

• The audio device and headset are paired with each other.