Pantech ORBIT User Manual
46 Troubleshooting
Windows Vista(SP2)
Symptom 1
A bus driver that manages a Network Driver Interface Specification (NDIS)
miniport is not loaded as expected. Therefore, a yellow exclamation mark (!)
appears in Device Manager next to the device that is driven by the miniport.
The driver also displays error code 38 (CM_PROB_DRIVER_FAILED_PRIOR_
UNLOAD).
For example, this problem may occur on a bus driver that manages a USB
composite device that includes a network adapter.
miniport is not loaded as expected. Therefore, a yellow exclamation mark (!)
appears in Device Manager next to the device that is driven by the miniport.
The driver also displays error code 38 (CM_PROB_DRIVER_FAILED_PRIOR_
UNLOAD).
For example, this problem may occur on a bus driver that manages a USB
composite device that includes a network adapter.
Resolution
Consider the following scenario:
• You are running a Windows Vista-based computer.
• You resume the computer from standby.
• You resume the computer from standby.
Please proceed by installing the Microsoft Hotfix located at the following
Web site:
Web site: