Crestron Electronics Inc LX3 User Manual
Return and Warranty Policies
Merchandise Returns / Repair Service
CRESTRON Limited Warranty
1.
No merchandise may be returned for credit, exchange or service without prior
authorization from CRESTRON. To obtain warranty service for CRESTRON products,
contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may
contact the factory and request an RMA (Return Merchandise Authorization) number.
Enclose a note specifying the nature of the problem, name and phone number of
contact person, RMA number and return address.
authorization from CRESTRON. To obtain warranty service for CRESTRON products,
contact an authorized CRESTRON dealer. Only authorized CRESTRON dealers may
contact the factory and request an RMA (Return Merchandise Authorization) number.
Enclose a note specifying the nature of the problem, name and phone number of
contact person, RMA number and return address.
CRESTRON ELECTRONICS, Inc. warrants its products to be free from manufacturing defects
in materials and workmanship under normal use for a period of three (3) years from the date of
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one
(1) year; touchscreen display and overlay components are covered for 90 days; batteries and
incandescent lamps are not covered.
in materials and workmanship under normal use for a period of three (3) years from the date of
purchase from CRESTRON, with the following exceptions: disk drives and any other moving or
rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of one
(1) year; touchscreen display and overlay components are covered for 90 days; batteries and
incandescent lamps are not covered.
Trademark Information
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a
registered trademark of Microsoft Corporation. Windows95/98/Me/XP/Vista/7 and WindowsNT/2000 are trademarks of
Microsoft Corporation.
All brand names, product names and trademarks are the sole property of their respective owners. Windows is a
registered trademark of Microsoft Corporation. Windows95/98/Me/XP/Vista/7 and WindowsNT/2000 are trademarks of
Microsoft Corporation.
2.
Products may be returned for credit, exchange or service with a CRESTRON Return
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries,
with RMA number clearly marked on the outside of all cartons. Shipments arriving
freight collect or without an RMA number shall be subject to refusal. CRESTRON
reserves the right in its sole and absolute discretion to charge a 15% restocking fee
plus shipping costs on any products returned with an RMA.
Merchandise Authorization (RMA) number. Authorized returns must be shipped freight
prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N.J. or its authorized subsidiaries,
with RMA number clearly marked on the outside of all cartons. Shipments arriving
freight collect or without an RMA number shall be subject to refusal. CRESTRON
reserves the right in its sole and absolute discretion to charge a 15% restocking fee
plus shipping costs on any products returned with an RMA.
3.
Return freight charges following repair of items under warranty shall be paid by
CRESTRON, shipping by standard ground carrier. In the event repairs are found to be
non-warranty, return freight costs shall be paid by the purchaser.
CRESTRON, shipping by standard ground carrier. In the event repairs are found to be
non-warranty, return freight costs shall be paid by the purchaser.
This warranty extends to products purchased directly from CRESTRON or an authorized
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent
of the dealer's warranty, if any.
CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent
of the dealer's warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been
used in any application other than that for which it was intended or if it has been subjected to
misuse, accidental damage, modification or improper installation procedures. Furthermore, this
warranty does not cover any product that has had the serial number altered, defaced or
removed.
used in any application other than that for which it was intended or if it has been subjected to
misuse, accidental damage, modification or improper installation procedures. Furthermore, this
warranty does not cover any product that has had the serial number altered, defaced or
removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event
shall CRESTRON be liable for incidental or consequential damages of any kind (property or
economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is
not liable for any claim made by a third party or made by the purchaser for a third party.
shall CRESTRON be liable for incidental or consequential damages of any kind (property or
economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is
not liable for any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge
for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall
be covered only by the unexpired portion of the warranty.
for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall
be covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties,
expressed or implied, nor authorizes any other party to offer any warranty, including any
implied warranties of merchantability or fitness for a particular purpose. Any implied warranties
that may be imposed by law are limited to the terms of this limited warranty. This warranty
statement supersedes all previous warranties.
expressed or implied, nor authorizes any other party to offer any warranty, including any
implied warranties of merchantability or fitness for a particular purpose. Any implied warranties
that may be imposed by law are limited to the terms of this limited warranty. This warranty
statement supersedes all previous warranties.