VTech Telecommunications Ltd 80-0048-00 User Manual

23

Using the Phone

Putting a call on hold
Use this feature to hold one call while you access another. The deskset also 

puts calls on hold automatically when you answer another call, transfer a call, or 

create a conference.
See also, “Putting a shared-line call on hold” on page 31.

To put a call on hold:
•  During a call, press 

HOLD on the deskset.

The 

On hold screen appears. The programmable key for that line flashes 

green slowly.

From the 

On hold screen, you can press:

• 

End

 to end the call

• 

New

 to dial a new call

• 

Resume

 to take the call off hold.

• 

Transfer

 to transfer the held call to another party.

• 

Conf

 to start a conference with the held call.

Note that the default 

On hold screen soft keys are shown above. Your phone’s 

soft keys are programmable and may differ from what is shown here.
If another party puts you on hold, you may see the message 

Held by far end. 

This message depends on compatibility between phones and PBX types, and 

may not always appear. You can press 

End

 to end the call.