Digital Security Controls Ltd. 17LE4010 User Manual
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Section 3: Installing the 3G4010/LE4010
Section 3: Installing the 3G4010/LE4010
3.1 C24 Communications Enrollment
The 3G4010/LE4010 requires enrollment with C24 Communications to operate. For more information, please
visit www.connect24.com, contact C24 Communications customer service at 1-888-251-7458 (US) / 1-888-
955-5583 (Canada) or contact the central station to inquire if they are a C24 Communications Master Reseller.
Note: Enrollment with C24 Communications should be performed before turning on the 3G4010/LE4010 unit.
Before inserting or removing the SIM card, please ensure the unit is turned off.
Step 1 - Initialize the 3G4010/LE4010 with C24 Communications
The 3G4010/LE4010 can be initialized with C24 Communications by:
web - www.connect24.com
mobile - m.connect24.com
To complete enrollment, a C24 profile, installer ID/PIN (or web credentials) and the 20-digit SIM number are
required.
Note: The SIM activation process with the cellular carrier typically takes between five and ten minutes to com-
plete.
Step 2 - Determine the Best Signal Location
visit www.connect24.com, contact C24 Communications customer service at 1-888-251-7458 (US) / 1-888-
955-5583 (Canada) or contact the central station to inquire if they are a C24 Communications Master Reseller.
Note: Enrollment with C24 Communications should be performed before turning on the 3G4010/LE4010 unit.
Before inserting or removing the SIM card, please ensure the unit is turned off.
Step 1 - Initialize the 3G4010/LE4010 with C24 Communications
The 3G4010/LE4010 can be initialized with C24 Communications by:
web - www.connect24.com
mobile - m.connect24.com
To complete enrollment, a C24 profile, installer ID/PIN (or web credentials) and the 20-digit SIM number are
required.
Note: The SIM activation process with the cellular carrier typically takes between five and ten minutes to com-
plete.
Step 2 - Determine the Best Signal Location
1. Detach the front cover by removing the four screws.
2. Apply power (DC and/or battery). The 3G4010/LE4010 is now in Placement Test mode.
2. Apply power (DC and/or battery). The 3G4010/LE4010 is now in Placement Test mode.
Step 2a – SIM Card Is Activated.
The red LED is on solid, the blue LED is off and the signal strength LEDs display the average signal strength.
In this state, the 3G4010/LE4010 is registered to the network.
The red LED is on solid, the blue LED is off and the signal strength LEDs display the average signal strength.
In this state, the 3G4010/LE4010 is registered to the network.
Red
Blue
Yellow/Green
(Top)
Yellow/Green
(Bottom)
ON
OFF
-
-
If the signal strength is too low (bottom signal LED off or flashing), the 3G4010/LE4010 will proceed to Step
3: scan for, and attach to, carriers with sufficient signal strength. If the 3G4010/LE4010 is connected to a car-
rier with sufficient signal strength (minimum of bottom signal strength LED on solid), it proceeds to Step 4.
Step 2b – SIM Card Is Not Activated
The red LED flashes, the blue LED is off and the signal strength LEDs display the average signal strength.
3: scan for, and attach to, carriers with sufficient signal strength. If the 3G4010/LE4010 is connected to a car-
rier with sufficient signal strength (minimum of bottom signal strength LED on solid), it proceeds to Step 4.
Step 2b – SIM Card Is Not Activated
The red LED flashes, the blue LED is off and the signal strength LEDs display the average signal strength.
Red
Blue
Yellow/Green
(Top)
Yellow/Green
(Bottom)
FLASHING
OFF
-
-
In this state, the 3G4010/LE4010 is unable to register to the network because it is inactive. The signal strength
indicated is from any nearby cell tower (including cellular towers belonging to non-roaming partners) and
does not necessarily reflect the signal strength of the intended network. The 3G4010/LE4010 remains in this
state until the SIM is activated. Once the SIM is activated, the 3G4010/LE4010 proceeds to Step 2a.
Step 3 – Carrier Scanning Due To Insufficient Signal Strength
The 3G4010/LE4010 scans the surrounding network and connects to the carrier to provide a signal strength of
at least 7 CSQ. While this action is being performed, all four LEDs activate to show a scanning sequence in
progress. The LEDs cycle from top to bottom and then bottom to top until the 3G4010/LE4010 connectes to a
carrier with a signal strength above 7 CSQ (minimum of bottom signal strength LED on solid).
indicated is from any nearby cell tower (including cellular towers belonging to non-roaming partners) and
does not necessarily reflect the signal strength of the intended network. The 3G4010/LE4010 remains in this
state until the SIM is activated. Once the SIM is activated, the 3G4010/LE4010 proceeds to Step 2a.
Step 3 – Carrier Scanning Due To Insufficient Signal Strength
The 3G4010/LE4010 scans the surrounding network and connects to the carrier to provide a signal strength of
at least 7 CSQ. While this action is being performed, all four LEDs activate to show a scanning sequence in
progress. The LEDs cycle from top to bottom and then bottom to top until the 3G4010/LE4010 connectes to a
carrier with a signal strength above 7 CSQ (minimum of bottom signal strength LED on solid).