Buffalo 09101695-0 User Manual

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Chapter 5  Trouble Shooting
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Answer:
There are many environmental factors that may cause this. First, ensure the issue is not range 
related by moving the wireless router and the client device closer together.  If the connection drops 
continue, then range is probably not the issue.
Other 2.4 GHz devices such as microwaves, other wireless networks, and 2.4 GHz wireless phones 
may impact performance. Try a different wireless channel for your wireless router.  Log in to the 
wireless router with your browser. Click on the Wireless Config tab and then the Basic tab. Wireless 
channels from 1 - 11 may be selected.  Try the Auto-Channel option if available. Otherwise, manually 
select an alternate channel and click [Apply].
Issue:
Though I am able to successfully make a connection with my wireless router, I am unable to access 
the Internet with my web browser.
Answer:
First, press the Router button on the AirStation to switch to router mode. The Router LED on the 
AirStation turns on, and after about one minute, turn off the cable or DSL modem, AirStation, and 
your computer. Verify that the modem is connected to the Internet port on the AirStation with 
a Ethernet cable. Power on the modem and wait one minute. Power on the wireless router and 
wait another minute. Power on the computer. Open a browser on the computer and navigate to a 
familiar website to verify whether the Internet connection is functioning normally.
If after these steps, an Internet connection is still unavailable, power off the cable or DSL modem 
and computer again and directly connect your computer to the cable or DSL modem with a cable 
between the computer and the port on the modem. Power on the modem and wait one minute. 
Power on the computer and again check for an Internet connection.
If an Internet connection IS NOT available with a direct connection to the computer, please call the 
Internet Service Provider who installed the modem.
If an Internet connection IS available with a direct connection to the computer, please call our 
customer support.
Issue:
Where can I download the latest drivers, firmware, and instructions for my Buffalo wireless products?
Answer:
The latest drivers and firmware are available online at 
www.buffalotech.com