Thomson 2-8109AH User Manual

Model 28109 

00027801 (P0 Draft DOM E) 

08-29

 

Printed in China

Your telephone equipment is approved for connection to the Public Switched 

Telephone Network and is in compliance with parts 15 and 68, FCC Rules and 

Regulations and the Technical Requirements for Telephone Terminal Equipment 

published by ACTA.

On the bottom of this equipment is a label indicating, among other information, the 

US number and Ringer Equivalence Number (REN) for the equipment. You must, 

upon request, provide this information to your telephone company.

The REN is useful in determining the number of devices you may connect to your 

telephone line and still have all of these devices ring when your telephone number 

is called. In most (but not all) areas, the sum of the RENs of all devices connected 

to one line should not exceed 5. To be certain of the number of devices you may 

connect to your line as determined by the REN, you should contact your local 

telephone company.

A plug and jack used to connect this equipment to the premises wiring and 

telephone network must comply with the applicable FCC Part 68 rules and 

requirements adopted by the ACTA. A compliant telephone cord and modular plug is 

provided with this product. It is designed to be connected to a compatible modular 

jack that is also compliant. See installation instructions for details.

• This equipment may not be used on coin service provided by the telephone 

company.

• Party lines are subject to state tariffs, and therefore, you may not be able to use 

your own telephone equipment if you are on a party line. Check with your local 

telephone company.

• Notice must be given to the telephone company upon permanent disconnection 

of your telephone from your line.

101 West 103rd Street

Indianapolis, IN 46290-1102

© 2008 Thomson Inc. 

Trademark(s) ® Registered

Marca(s) Registrada(s)

• If your home has specially wired alarm equipment connected to the telephone 

line, ensure the installation of this product does not disable your alarm equipment. 

If you have questions about what will disable alarm equipment, consult your 

telephone company or a qualified installer.

Should your equipment cause trouble on your line which may harm the telephone 

network, the telephone company shall, where practicable, notify you that 

temporary discontinuance of service may be required. Where prior notice is not 

practicable and the circumstances warrant such action, the telephone company 

may temporarily discontinue service immediately. In case of such temporary 

discontinuance, the telephone company must: (1) promptly notify you of such 

temporary discontinuance; (2) afford you the opportunity to correct the situation; 

and (3) inform you of your right to bring a complaint to the Commission pursuant to 

procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communications facilities, 

equipment, operations or procedures where such action is required in the 

operation of its business and not inconsistent with FCC Rules and Regulations. If 

these changes are expected to affect the use or performance of your telephone 

equipment, the telephone company must give you adequate notice, in writing, to 
allow you to maintain uninterrupted service.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following 

two conditions: (1) This device may not cause harmful interference; and (2) This 

device must accept any interference received, including interference that may cause 

undesired operation.

This equipment has been tested and found to comply with the limits for a Class B 

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 

provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not 

installed and used in accordance with the instructions, may cause harmful interference 

to radio communications. However, there is no guarantee that interference will not 

occur in a particular installation.

Privacy of Communications may not be ensured when using this product.

If this equipment does cause harmful interference to radio or television reception, 

which can be determined by turning the equipment off and on, the user is encouraged 

to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna (that is, the antenna for radio or 

television that is “receiving” the interference).

• Reorient or relocate and increase the separation between the telecommunications 

equipment and receiving antenna.

• Connect the telecommunications equipment into an outlet on a circuit different 

from that to which the receiving antenna is connected.

If these measures do not eliminate the interference, please consult your dealer or an 

experienced radio/television technician for additional suggestions. Also, the Federal 

Communications Commission has prepared a helpful booklet, “How To Identify and 

Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. 

Government Printing Office, Washington, D.C. 20402. Please specify stock number  

004-000-00345-4 when ordering copies.

Notice: The changes or modifications not expressly approved by the party responsible 
for compliance could void the user's authority to  operate the equipment.

Licensed under US Patent 6,427,009.

This equipment complies with FCC RF radiation exposure limits set forth for an 

uncontrolled environment. This equipment should be installed and operated with 

a minimum distance of 20 centimeters between the radiator and your body. This 

transmitter must not be co-located or operated in conjunction with any other antenna 
or transmitter.

This intercom speaker is compliant with the DECT 6.0 standard 

which operates in the 1.92GHz to 1.93GHz frequency range. 

Make sure your package includes the items shown here.

1.  Press the 

volume ( 3or 4) button to scroll to the DEREGISTRATION  

sub-menu.

2.  Press the 

menu button to enter the menu. DEREGISTRATION  1YES  42NO - - - 

shows in the display. The default setting is "2NO".

3.  Use the 

volume ( 3or 4) button to scroll to 1YES or 2NO.

4.  Select 

NO, if you do not want to de-register.

5.  If you select 

1YES, press the menu button and MOVE NEAR TO BASE displays 

for 2 seconds, then 

CONFIRM? 1YES 2NO appears in the display.

6.  Use the 

volume ( 3or 4) button to scroll to 1YES or 2NO.

7.  If you select 

YES, press the menu button to confirm. DE-REGISTER... shows in 

the display. You will hear a confirmation tone. Then 

HANDSET X DEREGISTERED 

shows in the display to confirm the 

handset

 is  

de-registered.

REGISTRATION shows in the display. To use the 

If one or more 

handsets

 becomes lost, you should de-register all 

handsets

 to 

ensure proper system operation. Follow the steps below to de-register all  

GE-

28109

’s at the same time.

1.  Disconnect power from the telephone base by pulling the plug out of the back 

of the unit.

2.  Press and hold the 

page button and while holding the page button reconnect 

the power.

3.  Continue to hold the 

page button until the Charge/in use indicator flashes 

rapidly.

4.  Release the 

page button.

5.  Press and release the 

page button on the telephone base once. All handsets 

and

 the GE-

28109

 are de-registered and 

NEEDS REGISTRATION shows in the 

GE-

28109

 display.

1.  Initiate the intercom from your handset or telephone base.

2.  Locate the GE-

28109

 from your list of registered handsets on your handset or 

telephone base.

3.  When the GE-

28109

 is being paged, it will immediately join the intercom 

conversation, you can 

TALK/call back

 to the intercom party freely without 

pressing any buttons.

4.  When finished, press the 

intercom or END button on the original handset or 

press the 

END button or delete/int/conf button on either handset to deactivate 

the intercom

.

1.  Make sure the GE-

28109

 is 

OFF (not in 

TALK

 mode).

2.  Press the 

 button on the GE-

28109

.

3.  Use the 

volume ( 3or 4) button to select the handset you want to page.

4. A long beep is heard and then the two handsets are immediately connected.

  Receiving handset shall immediately come into the auto intercom mode that 

both “microphone” and “speaker” of this receiving handset shall be enabled 

such that the user of receiving handset can freely talk and listen to the 

conversation.

ANSWER shows in the GE-

5.  When finished, 

press the 

END button or delete/int/conf button on either 

handset to end the intercom call

.

BASE BEFORE USE!
After the optional 

speakerbox/handset

 has charged for 16 hours on the extra 

charger, 

NEEDS REGISTRATION shows in the display.

1.  Press the 

menu button. HOLD BASE PAGE FOR 5 SECONDS, THEN PRESS 

 MENU shows in the display. (Your 

speakerbox/handset

 should be 

held near the telephone base during registration process.)

2.  Press and hold the 

page button on the telephone base unit until the Charge/in 

use indicator flashes.  

Press the 

menu button on the

 

speakerbox/handset

. 

REGISTERING shows in the display. HANDSET X REGISTERED shows in the 

speakerbox/handset

 display, where X is the number. 

1. Make sure your phone is 

OFF (not in TALK mode).

2. Press the 

menu button to go to the main menu.

3. Press 

volume ( 3or 4) button to scroll to HANDSET SETUP.

4. Press 

menu button to confirm and you may program the following items: 

Speakerbox/Handset Name, Deregistration and Global Deregistration.

1. Press the 

volume ( 3or 4) button to scroll to the HANDSET NAME sub-menu.

2. Press 

menu button to enter the menu. HANDSET NAME shows in the display.

3. Use the touch-tone pad to enter a name (up to 15 characters). More than one 

letter is stored in each of the number keys. For example, to enter Bill Smith, 

press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. 

Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second 

letter L, and press the 1 key to insert a space between the first and last name. 

Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; 

press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 

4 key twice for the letter H.

4. Press the 

menu button to save your name. You will hear a confirmation tone 

and the handset name shows in the display.

1.  During an external call, press the 

delete/int/conf button on GE-28109 to put 

an external call on hold

. 

2.  Use the 

volume ( 3or 4) button to 

select Handset # to enter into auto 

intercom call with paged handset

. 

NOTE: PAGING FROM... shows in the display on the receiving 

3

.  When the receiving handset connects, press the 

 button on 

the GE-

28109

 to conference with the receiving handset and the external 

caller. 

CONFERENCE shows in the display on the GE-

28109

 and receiving 

handset.

During an external call, you may transfer the external call to another handset or 

GE-

28109

.

1.  Press the 

 button on the GE-

28109

.

2.  Use the 

volume ( 3or 4) button to select Handset # 

you want to page

.

3. A long beep is heard and then the two handsets are immediately connected.

  Receiving handset shall immediately come into the auto intercom mode that 

both “microphone” and “speaker” of this receiving handset shall be enabled 

such that the user of receiving handset can freely talk and listen to the 

conversation.

4.  When the receiving handset connects, press the 

 button on the 

GE-

28109

 to transfer the call.

   

-OR-

4.  Press the 

 button on the GE-

28109

 to transfer the call. If the 

receiving handset does not answer within 30 seconds, the GE-

28109

 rings back 

and displays 

CALLBACK. If the GE-

28109

 does not answer within 20 seconds, 

the call is automatically dropped.

•  Do not burn, disassemble, mutilate, or puncture. Like other batteries of this 

type, toxic materials could be released which can cause injury.

•  To reduce the risk of fire or personal injury, use only the 

(Ni-MH) battery listed in the User’s Guide.

•  Keep batteries out of the reach of children.

•   Remove batteries if storing over 30 days

1.  Locate battery and battery door which are packaged together inside a plastic 

bag and are separate from the 

speakerbox/handset

.

2.  Locate the battery compartment on the back of the 

speakerbox/handset

.

3.  Plug the battery pack cord into the jack inside the compartment.

4.  Insert the battery pack.

5.  Close the battery compartment by pushing 

the door up until it snaps into place.

6.  Plug the AC power adaptor cord into the 

power jack on the back of the  

speakerbox/handset

 and the other end into 

an electrical outlet. The 

charge indicator

 

turns on, verifying the battery is charging. 

7.  Place the 

speakerbox/handset

 on the desk 

stand and allow it to charge (for 

16 hours) prior to first use.

1.  Plug the AC power converter of the extra charging cradle into the electrical 

outlet.

2.  Place the handset in the extra charging cradle. The charge indicator 

illuminates, verifying the battery is charging.

3.  Allow the phone to charge for 16 hours prior to first use.

To place order, have your Visa, MasterCard, or Discover Card ready and 

call toll-free 

1-800-338-0376. A shipping and handling fee will be charged 

upon ordering. We are required by law to collect appropriate sales tax for 

each individual state, country, and locality to which the merchandise is 

being sent.  Items are subject to availability. 

If trouble is experienced with this equipment, for warranty information, please 

contact customer service at 

1-800-448-0329.  If the equipment is causing harm to 

the telephone network, the telephone company may require that you disconnect 

the equipment until the problem is resolved.

Any unauthorized repairs, changes or modifications not expressly approved 

by Thomson Inc. could void the user’s authority to operate this product.  For 

instructions on how to obtain a replacement unit, refer to the warranty included in 

this guide or call customer service at  

1-800-448-0329.

Or refer inquiries to:

Attach your sales receipt to this booklet for future reference or jot down the date 

this product was purchased or received as a gift. This information will be valuable 

if service should be required during the warranty period.

Purchase Date 

Name of Store

• Defects in materials or workmanship.

• One year, from date of purchase. 

(The warranty period for rental units begins with the first rental or 45 days 

from date of shipment to the rental firm, whichever comes first.)

• Provide you with a new unit. The exchange unit is under warranty for the 

remainder of the original product’s warranty period.

• Properly pack your unit. Include any cables, etc., which were originally 

provided with the product. We recommend using the original carton and 

packing materials.

• ”Proof of purchase in the form of a bill of sale or receipted invoice which is 

evidence that the product is within the warranty period, must be presented to 

obtain warranty service.” For rental firms, proof of first rental is also required.  

Also print your name and address and a description of the defect. Send via 

standard UPS or its equivalent to:

• Insure your shipment for loss or damage. Thomson Inc. accepts no liability in 

case of damage or loss.

• A new unit will be shipped to you freight prepaid.

What your warranty does not cover:

• Customer instruction. (Your Owner’s Manual provides information regarding 

operating instructions and user controls. Any additional information, should 

be obtained from your dealer.)

• Installation and setup service adjustments.

• Batteries.

• Damage from misuse or neglect.

• Products which have been modified or incorporated into other products.

• Products purchased or serviced outside the USA.

• Acts of nature, such as but not limited to lightning damage.

• Please complete and mail the Product Registration Card packed with your 

unit. It will make it easier to contact you should it ever be necessary. The 

return of the card is not required for warranty coverage.

• Some states do not allow the exclusion nor limitation of incidental or 

consequential damages, or limitations on how long an implied warranty lasts 

so the above limitations or exclusions may not apply to you.

• This warranty gives you specific legal rights, and you also may have other 

rights that vary from state to state.

• This warranty does not apply. Contact your dealer for warranty information.