Ortek Technology Inc PKB1720A User Manual

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6. Troubleshooting 
 
 
 
Wireless Product Does Not Work 
  Make sure you have connected the receiver correctly.   
  Make sure you have installed the batteries correctly. Check 
to make sure the batteries you have installed are not dead. 
Try the batteries in another device. 
  Try unplugging then reconnecting the receiver to the 
computer and press the ID button at back of the keyboard.   
  When it connected, the led of the receiver will start flashing.   
 
 
RF Distance Does Not Reach 10M 
It is possible that computer monitor (or a large metal object) 
may be interfering with the receiver's radio reception. Also, the 
batteries may be low. Check the batteries status. You may also 
need to re-establish the connection between the keyboard and 
receiver.  
 
 
The touchpad can not work normally when power on 
To avoid this issue, please use the touchpad after 2 seconds. 
Because the touchpad need correction by itself when power on.