SMK Corporation FC002 User Manual
23
GB
VGP-BRMP10_3-196-908-01(1)
Symptom
Cause/Remedy
Recovering from
power-saving mode
with the controller
takes a long time or is
not possible.
power-saving mode
with the controller
takes a long time or is
not possible.
The controller does
not move smoothly
after recovering from
the power-saving
mode.
not move smoothly
after recovering from
the power-saving
mode.
The controller does
not connect when I
turn it off and back on.
not connect when I
turn it off and back on.
It will not connect
after recovering from
power-saving mode.
after recovering from
power-saving mode.
The controller is not
found when the
Bluetooth device
search is performed.
found when the
Bluetooth device
search is performed.
The “Found New
Hardware Wizard”
appears when
connecting.
Hardware Wizard”
appears when
connecting.
I am asked to input a
key at the time of
authentication.
key at the time of
authentication.
c Press any key or the power button on the keyboard of
the personal computer .
c Deactivate the Bluetooth connection, wait a few
seconds, and then reestablish connection.
❒ The security level of the Bluetooth Utility software is
set to High.
c If you can set the security level using the Bluethooth
Utility software, in the Options dialog, on the
Security tab, set the Bluetooth Security level to
other than High (Medium, Standard, or Low).
Security tab, set the Bluetooth Security level to
other than High (Medium, Standard, or Low).
❒ The software is set to “Don’t allow connections”.
c If you can set the connection mode using the
Bluethooth Utility software, in the Device
Properties & Security dialog, on the Security tab, set
the Connection Mode to “Allow connections.”
Properties & Security dialog, on the Security tab, set
the Connection Mode to “Allow connections.”
❒ The controller is unable to be detected.
c Press the CONNECT button on the controller, and
then try the search again.
❒ The power switch on the controller is set to OFF.
c Check the power switch setting of the controller.
❒ This wizard may appear if you have three or more HID
Profile-compatible devices (such as a Bluetooth
mouse, keyboard, and this controller) registered on the
personal computer.
mouse, keyboard, and this controller) registered on the
personal computer.
c In the wizard that appears, perform the following steps.
1. The wizard asks, “Can Windows connect to
Windows Update to search for software?” Select
“No, not this time.” Then click “Next.”
“No, not this time.” Then click “Next.”
2. The wizard next asks, “What do you want the
wizard to do?” Select “Install the software
automatically (Recommended),” and click
“Next.”
automatically (Recommended),” and click
“Next.”
3. The wizard informs you that “the software has
not passed the Windows Logo testing.” This
warning is to be expected. Click “Continue
Anyway.”
warning is to be expected. Click “Continue
Anyway.”
4. The wizard tells you, “Completing the Found
New Hardware Wizard.” Click “Finish.”
c Input “0000” as the key.